People Operations Coordinator
- Compensation
- Not disclosed
- Location
- Tampa, FL, United States
- Work setup
- Hybrid
- Seniority
- C level
- Employment
- Full time
- Experience
- 1+ years
- Category
- Hr
- Posted
Skills
Must have
- 1-2 years of experience in HR administration, with hands-on responsibility for maintaining employee records and supporting payroll, benefits, leave administration, and employment documentation.
- Strong attention to detail, accuracy, dependability, and follow-through, with sound handling of confidential information.
- Clear written and verbal communication and a service-oriented approach to employee questions.
- Comfortable learning HR systems and using Microsoft Office, especially Excel, Outlook, Word, and Teams. Oracle HCM, ATS, or benefits-platform experience is a plus.
- Ability to organize recurring deadlines, track multiple requests, follow established procedures, and seek guidance when needed.
- Professional and service-oriented, with the ability to build trust, communicate effectively, and support employees as internal customers.
Nice to have
- Professional experience with some of the following: employee processes and records, payroll and PTO support, benefits administration support, employee leave and accommodations, engagement surveys, imm
Full description
The Opportunity
Are you ready to broaden your HR career? This hybrid People Operations Coordinator role at MHK offers a hands-on opportunity to broaden your People Operations foundation, take on meaningful responsibility, and make a real difference in employees' day-to-day experience. You'll gain exposure across the employee lifecycle - from onboarding, benefits, and leave support to employee communications, surveys, recognition, and HR systems - while partnering closely with experienced People leaders.
If you are organized, curious, service-minded, and eager to expand your HR career, this is a meaningful opportunity to develop practical skills and build confidence in a healthcare technology organization.
Hybrid: This hybrid role is based in Tampa, FL and requires working in the office at least three days per week.
Position Duties
Employee Support and People Systems
- Employee support and People systems: Answer routine questions about policies, processes, benefits, and HR systems; route escalations appropriately; support the ATS, benefits platforms, and other People tools; document common processes; and meet service standards for accuracy and responsiveness.
- HRIS and employee transactions: Assist in processing employee and contingent labor transactions in Oracle HCM, including hires, changes, transfers, and terminations. Maintain accurate People system records; support data checks, reports, audits, and corrections; and follow confidentiality and retention requirements.
Payroll and Benefits
- Payroll and PTO administration: Coordinate accurate payroll inputs, review changes, and resolve routine discrepancies with Payroll and employees. Answer PTO balance questions, set up new-hire accrual rules, and contact system support regarding balance issues.
- Benefits administration: Assist in benefits administration, qualifying life events, and annual benefits enrollment. Answer routine questions, route complex issues, send monthly vendor reports, and submit downloaded invoices to Finance.
Employee Lifecycle and Compliance
- Onboarding and offboarding coordination: Coordinate orientation schedules, materials, forms, access requests, and completion tracking. Prepare and retain hire and separation documents, complete records and checklists, escalate missing or unusual items, and partner with the People Business Partner on onboarding.
- Leave and accommodation support: Provide leave and accommodation forms and process information; track deadlines and records; coordinate with employees, managers, vendors, and the People Business Partner; enter paid leave in payroll; and promptly escalate sensitive or urgent matters.