People Operations Manager
- Compensation
- Not disclosed
- Location
- Remote
- Work setup
- Remote
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- 6+ years
- Category
- Hr
- Posted
Skills
Must have
- 6+ years of progressive HR/People Operations experience, with demonstrated ability to independently own broad HR responsibilities.
- Experience supporting organizations (or divisions) with 50+ employees in a fast-paced, high-growth environment.
- Healthcare experience strongly preferred, particularly supporting a provider organization OR Physician Corporation (PC) and Management Services Organization (MSO) organization.
- Working knowledge of federal and multi-state employment laws.
- Experience administering HRIS platforms (such as Gusto) and partnering with a PEO (such as Prestige).
- Strong organizational skills with exceptional attention to detail.
- Passion for building a positive, high-performing company culture.
- Excellent judgment, discretion, and ability to manage highly confidential information.
- Outstanding communication, collaboration, and relationship-building skills.
- Ability to think strategically while also executing day-to-day operational work.
- Self-starter who thrives in a collaborative, evolving environment.
Nice to have
- Bachelor's degree in Human Resources, Business, or a related field.
- SHRM-CP, SHRM-SCP, PHR, or SPHR certification.
- Experience supporting fully distributed, multi-state teams.
- Experience working in high-growth startups or digital healthcare organizations.
Full description
About Us
At Sleep Doctor, we’re helping millions get a full night's rest. As the most trusted name in sleep health, we make better sleep possible with proven support, clear answers, and hands-on care that fits real life. Across our brands—SleepDoctor.com, SleepFoundation.org, and SleepApnea.org—we combine clinical expertise with consumer-first experiences to help people understand their sleep, tackle real challenges, and wake up to healthier, more energized lives. If you’re passionate about making better sleep possible—and want to help reshape the future of sleep care—we’d love to meet you.
About the Role
The People Operations Manager reports to the Senior Director of People. This is a remote position. Regular attendance at a company office is not required, although there might be travel as needed for the business.
This is a hands-on role for someone who is both a doer and a trusted people partner to leaders and employees. You'll help oversee day-to-day People Operations functions—including HR operations, employee relations, recruiting, performance management, compliance, compensation administration, and benefits—helping create an exceptional employee experience across a growing, multi-state organization.
This role is designed for someone who is ready to operate with significant autonomy today and grow into broader strategic People partnership over time. The ideal candidate brings strong HR operations fundamentals, sound judgment, and the ability to build trust with employees and leaders, while having the curiosity and capability to take on increasingly strategic work as the organization grows. The ideal candidate has strong people operations, is comfortable being people ops work, but steps up and takes on HRBP type responsibilities.
What You'll Do
HR Operations
- Manage all core HR operations, including onboarding, offboarding, employee records, HRIS administration, and PEO partnership.
- Ensure HR processes are efficient, scalable, compliant, and employee-focused.
- Maintain accurate employee data, reporting, and HR documentation.
- Identify opportunities to improve systems and streamline workflows.
People Partnership & Employee Relations
- Partner with managers and leaders on performance, employee relations, team dynamics, and organizational changes.
- Coach managers through challenging conversations and help leaders translate business needs into effective people practices.
- Independently manage routine and moderately complex employee relations matters, escalating higher-risk or legally complex issues appropriately.
- Support organizational changes, team restructures, role changes, and other workforce planning initiatives.