Personal Lines Account Manager

Join the StoneRidge Insurance Brokers Team!A division of SIB Corp.

We are always looking for amazing people to join the team!

StoneRidge Insurance Brokers is seeking a Personal Lines Account Manager who thrives on delivering top-tier client experiences, cultivating genuine relationships, and keeping every detail perfectly organized. You’ll help strengthen our culture in an environment that champions professional growth and ongoing education.

Position: Personal Lines Account Manager
Job Type: In Office (5 Days), Full Time, Permanent
Work Location: 20 Corporate Park Drive, Unit 203, St. Catharines, ON, L2S 3W2, Canada
Pay: From $48,000 annually

What You Will Do:

Service and grow a personal lines portfolio
Handle new business, renewals, endorsements, and accounts receivable
Advise clients on coverage and support policy/claims inquiries
Maintain accurate records in our broker management system
Collaborate with carriers, vendors, and colleagues

What You Bring:

Provincial insurance license (Level 1 or RIBO) is required
Minimum 3 years of insurance experience as direct writer or from any brokage company is an asset.

Strong communication, organizational, and problem-solving skills
Proficiency with Microsoft Office and broker management systems
CAIB, CIP, other insurance related designations are an asset

What We Offer:

One-on-one mentorship and team guidance
Engaging, collaborative work environment
Paid time off, retirement plans, and comprehensive group benefits
Tuition reimbursement and ongoing professional development

About Us:

StoneRidge Insurance Brokers provides Rock Solid Protection and quality service to clients across Canada. Our inclusive culture, supported by top Canadian carriers, encourages growth, collaboration, and continuous learning.

*We are an equal opportunity employer that values a diverse workforce of creative minds. Don’t check all boxes - apply anyway!

**Please note that the successful candidate must pass a criminal record check upon receiving their employment offer.

***Only successful applicants that the hiring leaders are interested in interviewing will be contacted directly.

Additional Information:

This job advertisement is for a replacement position that has been posted both internally and externally.

SIB Corp. o/a StoneRidge Insurance Brokers or any of its affiliate companies may use Artificial Intelligence (AI) enabled or automated tools to assist in the initial screening of applications. These tools help identify qualifications and experience that align with the role requirements.

Please note that AI is used solely to support and never replace our Talent Team. All decisions are made by our Talent Team and hiring leader. No automated tool makes a final decision about one’s candidacy.

Important: No applicant data is shared externally through any AI tools SIB Corp. o/a StoneRidge Insurance Brokers or any of its affiliate companies may use. All information remains securely within our systems and is handled in accordance with privacy and data protection policies.

SIB Corp. o/a StoneRidge Insurance Brokers and all its affiliate companies welcome applications from all qualified individuals and has a procedures in place to provide accommodations for persons with disabilities at all stages of the hiring process and during employment. If you require an accommodation during the interview or hiring process, please contact the Talent Team so that an appropriate accommodation can be arranged.