Personal Support Manager
- Compensation
- Not disclosed
- Location
- York Region, ON
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- Not specified
- Category
- Support
- Posted
Skills
Must have
- A regulated health care professional RPN ( Registered Practical Nurse), holding a current professional license, in good standing, to practice in Ontario
- Minimum 1-year leadership/management is preferred
- A minimum of six (6) months community nursing experience preferred.
- Excellent interpersonal and verbal/written communication skills.
- Ability to work independently and as part of a team.
- Thrives in a fast-paced environment, with multiple competing priorities.
- Outcome-oriented and able to achieve desired results.
- Sound understanding of documentation standards.
- Excellent computer skills/knowledge and familiarity with scheduling systems
- Ability to work in an on-call after hours rotation
- A vehicle and valid driver’s license
- Current CPR certificate
- Willing and able to provide care for our clients, if required.
- Performance management experience is preferred.
Full description
POSITION SUMMARY:
As a Personal Support Manager (RPN - Registered Practical Nurse), you will oversee the delivery of client care for a community PSW team in the Central Simcoe Region. You will ensure high quality care is delivered by engaged and experienced PSWs. You will manage client, employee, and operational metrics to ensure team performance. You will support the team, drawing from the practical experience. You will bring, strong clinical, customer service, and technical skills.
Why join SE Health?
- Competitive Total Rewards
So much more than a paycheque! Enjoy comprehensive benefits, pension, flexible pay options, car-loan support, housing solutions and exclusive staff perks.
- Flexibility & Belonging
Thrive with hybrid work, flexible scheduling and a supportive, inclusive culture that puts people first.
- Innovative. At SE, we are always looking for new, innovative ways to improve. You’ll be encouraged and supported to identify and make improvements to the way we do our work. As a social enterprise, we support research into Senior’s Health and Aging.
- Purpose & Impact Join a national social enterprise where your voice matters. Every role helps advance health, spark innovation and strengthen communities across Canada.
- Growth That Meets Your Ambition
Access tuition support, training and meaningful career pathways across a growing, future-focused organization.
RESPONSIBILITIES and ACCOUNTABILITIES:Operational Results
- Provide leadership and engage the staff to achieve or exceed performance targets.
- Maximize team performance through the effective and efficient utilization of resources.
- Promote engagement with SE’s private pay business, as appropriate for client circumstance
- Utilize projections in determining and forecasting resource needs.
- Implement communication strategies to promote shared vision and collaborative working relationships.
- Engage with and support special projects or new programs as required.
People Management and Team Development
- Regularly evaluate performance and ensure the development of PSW skills and competencies required to achieve Saint Elizabeth’s vision and strategies.
- Coach and manage employees with performance issues and consult appropriately with Human Resources.
- Interview, select, hire and onboard/orient new employees.
- Follow employee relations/labour relations processes and relevant policies and procedures.
- Facilitate and maintain team development, by providing opportunities to support staff education.