PHO - ZEPHYR Bartender

About Company:

Hotel Phoenix rises at “Mile 0,” the historic terminus of the Western & Atlantic Railway and the very location of Atlanta’s founding. With its commanding presence at the gateway and centerpoint of Centennial Yards — one of the most ambitious new developments in Atlanta’s history — it signals a new era for a downtown that has long been neglected.

Hotel Phoenix is a bold, unapologetic statement of forward-looking confidence. It is the hotel Centennial Yards and downtown Atlanta deserves — a future-reaching hospitality experience inspired by the unique character, culture, and heritage of its location.

A standard-setting luxury hospitality experience, Hotel Phoenix is glamorous, world-class, and unmistakably of this place. It isn’t “Atlanta-themed;” it’s Atlanta revealed. True Southern hospitality without the clichés: anticipatory, proper, and delivered with warmth, charm, and sincerity.

About the Role:

The PHO - ZEPHYR Bartender plays a pivotal role in delivering an exceptional beverage experience to guests within a dynamic hospitality environment. This position is responsible for crafting and serving a wide range of cocktails, beers, wines, and other beverages with precision and creativity, ensuring customer satisfaction and repeat business. The bartender will engage with guests in a friendly and professional manner, providing recommendations and maintaining a welcoming atmosphere. Additionally, the role involves maintaining cleanliness and organization of the bar area, managing inventory, and adhering to all safety and alcohol service regulations. Ultimately, the PHO - ZEPHYR Bartender contributes significantly to the overall guest experience and the establishment’s reputation for quality service.

Minimum Qualifications:

• Legal age to serve alcohol in the United States.
• Previous experience as a bartender or in a similar role within the hospitality industry.
• Basic knowledge of drink recipes and beverage preparation techniques.
• Strong communication and interpersonal skills.
• Ability to stand for extended periods and perform physically demanding tasks.

Preferred Qualifications:

• Certification in responsible alcohol service (e.g., TIPS, ServSafe Alcohol).
• Experience working in a high-volume bar or restaurant setting.
• Knowledge of craft cocktails and mixology trends.
• Ability to handle point-of-sale (POS) systems efficiently.
• Multilingual abilities to better serve a diverse clientele.

Responsibilities:

• Prepare and serve alcoholic and non-alcoholic beverages according to standardized recipes and customer preferences.
• Engage with guests to provide excellent customer service, including taking orders, making recommendations, and responding to inquiries.
• Maintain cleanliness and organization of the bar area, including washing glassware, utensils, and equipment.