Phone Sales Officer

About the Role

As a Phone Sales Representative, you'll be the first point of contact for customers, helping them source the right products and solutions to keep their businesses moving.

Working closely with the branch team, you'll manage inbound enquiries, process orders, build customer relationships and identify sales opportunities.

Your Day Will Include

• Handling inbound customer enquiries via phone and email
• Processing customer orders accurately and efficiently
• Providing product information, pricing and quotations
• Following up customer enquiries and quotations
• Building strong relationships with trade and commercial customers
• Promoting new products and special offers
• Identifying opportunities to upsell and cross-sell
• Working with the branch team to achieve sales goals
• Delivering outstanding customer service every day

What We're Looking For

You may come from phone sales, internal sales, customer service, parts interpreting or account management.

Most importantly, you're someone who enjoys working with customers and thrives in a fast-paced environment.

You'll Bring

• Strong communication and relationship-building skills
• Customer-focused approach and positive attitude
• Ability to multitask and stay organised
• Strong attention to detail
• Confidence using computer systems
• Team-first mindset
• A willingness to learn and develop product knowledge

Highly Regarded

• Automotive, auto electrical or heavy vehicle experience
• Trade sales or aftermarket experience
• Parts interpreting or catalogue experience
• Mining, transport or industrial industry exposure
• Knowledge of automotive products and components

Why Bapcor?

As part of the Bapcor Group, you'll be joining Australasia's leading provider of vehicle parts, accessories, equipment and services.

We invest in our people and provide opportunities to build long-term careers across a national network of brands and businesses.

Additional Benefits

• Paid Birthday Leave
• Volunteer Leave
• Purchase Leave options
• Employee Assistance Program
• Employee discounts across Bapcor brands
• Ongoing training and development
• Internal career opportunities

Ready to Join Our New Orange Team?

If you're passionate about customer service, enjoy helping customers find solutions and want to be part of an exciting new branch opening, apply today.

Join JAS Auto Electrical Parts and help us build something great in Orange.