Physical Security Operations Manager
Owns day-to-day physical security across CHAOS Industries' sites in El Segundo, CA: managing the contract guard force, access control/CCTV/intrusion-detection technology, incident response and investigations, and coordination with law enforcement and the FSO. Leads a team of Operational Security Specialists; requires Secret/Top Secret clearance or eligibility.
- Compensation
- $132K–$223K / yr
- Location
- El Segundo, California, United States
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Contract
- Experience
- Not specified
- Category
- Security
- Posted
Skills
Must have
- Active Secret/Top Secret clearance, or eligibility to obtain one
- Physical security or security operations experience, preferably in the defense industry
Nice to have
- CPP, PSP, or SFPC certification
- Experience managing contract security providers
- Experience leading distributed teams
Full description
CHAOS Industries is redefining modern defense with a multi-product portfolio that gives the ultimate advantage—domain dominance. The company's products are powered by Coherent Distributed Networks (CDN™), empowering warfighters, commercial air operators, and border protection teams to act faster, adapt rapidly, and stay ahead of evolving threats.
CHAOS Industries was founded in 2022 and has raised a total of $1 billion in funding from leading investors, including 8VC, Accel, and Valor Equity Partners. The company is headquartered in Los Angeles, with offices in Washington, D.C., San Francisco, San Diego, and London. For more information, please visit .
Role Overview:
The Physical Security Operations Manager serves as the corporate representative for CHAOS Industries, Inc. for physical security matters. As CHAOS’s primary manager of the contract security provider, the role oversees the guard force, manages disturbances and incident response, coordinates with local law enforcement, and owns day-to-day physical security operations. The role protects personnel, facilities, classified and export-controlled information, and assets across CHAOS Enterprise locations. It reports to the Head of Global Physical Security and leads a team of Operational Security Specialists.
Responsibilities:
- Serve as the primary contract manager for the contract security provider, including oversight of the guard force contract.
- Manage provider performance against service levels and KPIs, with regular performance reviews and corrective action plans.
- Manage contract financials, including budgeting, invoice review, and cost control, and support RFPs, renewals, and vendor selection.
- Verify that guard personnel meet clearance, training, licensing, and qualification requirements, including armed-guard standards where applicable.
- Day-to-Day Operations
- Own daily physical security operations, including shift coverage, post staffing, daily reporting, and badge and access issues.
- Keep all sites appropriately staffed, including after-hours coverage, and serve as an escalation point (on call: occasional after-hours response).
- Oversee security technology, including access control, CCTV, intrusion detection, and the control room, with vendor management, maintenance, and upgrade planning.
- Manage visitor, contractor, and badge programs, including cleared and foreign visitor procedures and escort requirements.
- Incident Response and Investigations
- Respond to disturbances, investigate incidents, and notify required internal and external parties.
- Coordinate mandatory government reporting (e.g., security violations, suspicious contacts) with the FSO and Legal.