Platform Engineer I - Cloud Infrastructure

Platform Engineer ILocation : Bengaluru (Hybrid)

Experience : 1 - 3 Years

About Practo :

Practo is one of India's leading healthcare platforms, connecting patients with healthcare providers through technology. Our Platform Engineering team builds and maintains the infrastructure, automation, and tools that power our products and enable engineering teams to deliver reliable, scalable, and secure services.

Role Overview :

We are looking for a motivated and curious Platform Engineer I to join our Platform Engineering team. In this role, you will work with experienced engineers to manage cloud infrastructure, support Kubernetes-based deployments, improve CI/CD pipelines, and strengthen monitoring and alerting systems. You will also automate repetitive operational tasks, troubleshoot production issues, and contribute to the reliability and efficiency of our platform. This is an excellent opportunity for early-career engineers to gain hands-on experience with production systems, cloud technologies, and modern infrastructure practices.

Roles & Responsibilities :

• Kubernetes & Deployments : Deploy, scale, and troubleshoot applications running on Kubernetes clusters using Helm and ArgoCD.

• CI/CD & Automation : Maintain and enhance CI/CD pipelines using GitHub Actions, improve container image builds, and support service onboarding.

• Cloud Infrastructure : Assist in managing AWS services, including EC2, RDS, ElastiCache, S3, SQS/SNS, IAM, Elastic Load Balancing, and Route 53.

• Monitoring & Observability : Support monitoring and logging systems such as Prometheus, Grafana, Elasticsearch/Graylog, and New Relic; help improve alert quality and incident visibility.

• Incident Management : Participate in a supervised on-call rotation, triage incidents using PagerDuty, and contribute to root-cause analysis (RCA) and incident documentation.

• Infrastructure Optimization : Identify opportunities to reduce cloud costs, right-size resources, and maintain infrastructure hygiene.

• Scripting & Tooling: Develop scripts and lightweight tools using Python, Bash, or Go to automate repetitive operational tasks.

• Engineering Support : Collaborate with backend and product engineering teams to resolve deployment issues, investigate environment problems, and support database and performance troubleshooting.

• Documentation : Create and maintain runbooks, operational procedures, and technical documentation.

Required Skills & Qualifications :

• B.E./B.Tech in Computer Science, Information Technology, or a related field, or equivalent practical experience.