Platform Engineer

At the World Bank, a member of the World Bank Group (WBG), you’ll join a diverse, global community working across cultures, disciplines, and borders to address the world’s most pressing development challenges. With 1.2 billion young people reaching working age in the decade ahead, the challenge of job creation has never been greater. Through partnerships across 145 countries and more than 182 offices worldwide, we work with governments, private sector, development partners and other stakeholders to invest in people, strengthen markets, and deliver scalable, data-driven solutions that generate more and better jobs and improve lives. For more information, visit https://www.worldbank.org/en/who-we-are/ibrd VPU Context: The Information and Technology Solutions (ITS) Vice Presidential Unit (VPU) enables the World Bank Group to achieve its mission of ending extreme poverty and boost shared prosperity on a livable planet by delivering transformative information and technologies to its staff working in over 150+ locations. For more information on ITS, see this video: https://www.youtube.com/watch?reload=9 v=VTFGffa1Y7w Department Context The World Bank Group Technology Office (ITSTO) defines and executes the technology strategy for the World Bank Group, ensuring that technological investments and standards deliver secure, resilient, and efficient platforms to support global operations. Through strategic planning, enterprise architecture, platform engineering, and core infrastructure management, ITSTO aligns technology initiatives with the Bank Group’s mission and business objectives. ITSTO drives technology-enabled innovation, modernizes infrastructure, and enhances organizational agility. By fostering collaboration across all World Bank Group entities—including IBRD, IDA, IFC, MIGA, and ICSID—ITSTO leverages technology as a catalyst for accelerating development impact and advancing digital transformation. Its leadership ensures that technology serves as a strategic enabler for achieving the Bank Group’s development goals, empowering the institution to address emerging challenges and opportunities with greater efficiency and effectiveness. Unit Context The Technology Platforms Team (ITSPL) is anchored in the Chief Technology Officer (ITSTO) division in ITS. ITS Technology Office (ITSTO) drives technology-enabled innovation and delivers the digital backbone for WBG's mission. It develops future-ready technology strategy, modernizes infrastructure, manages innovation, and fosters agility. The unit collaborates across the organization to leverage technology as a force multiplier, accelerating development impact and digital transformation globally. ITSPL delivers secure, cloud-first IT platforms with automation, self-service, and Platform Engineering (IaC). It manages databases, integrations, cloud ops to ensure reliable, scalable, cost-effective alignment with enterprise standards. The primary programs that the ITSTO unit is responsible for is providing a wide range of technical infrastructure services to meet the institution's computing needs, from mid-range servers, large scale servers, and the respective system, network, and supporting software on those platforms. It provides engineering, integration, and system administration services for Server Administration, Server Security, Backup/Restore, Storage, Virtual infrastructure (on premise and in cloud) and Data Center Management. Duties and accountabilities: The role will work as part of the Developer Experience (DevEx) team within the Shared Services Platform Engineering team in ITSPL. The role is responsible for designing and evolving developer-facing platforms that reduce cognitive load, minimize delivery friction, and provide consistent self-service experience for application teams. The role focuses on platform product engineering, including the Internal Developer Portal (IDP), standards, and golden paths, rather than operational execution or production support. The role requires a hands-on approach in a multicultural environment which supports diversity, continuous learning, enhancing skillsets and collaboration. The ideal candidate must demonstrate excellent communication skills as the position requires frequent interaction with multiple cross-functional teams. The candidate must possess a strong sense of curiosity, adaptability, and the drive to learn and innovate. We provide a meaningful, open, and collaborative environment. We have many interesting problems to solve, providing you an opportunity to develop your skills while contributing to the mission of the bank. We value teamwork, openness, curiosity, and persistence. Key Responsibilities: • Design, engineer, and evolve developer-facing platform services that improve developer experience by reducing cognitive load and unnecessary complexity. • Identify friction points across the application delivery lifecycle and translate them into platform capabilities, abstractions, and self-service workflows. • Define and maintain golden paths, templates, and standards that guide developers toward secure, compliant, and efficient delivery patterns. • Design and operate an Internal Developer Portal (IDP) that serves as the primary interface for platform capabilities, documentation, and workflows. • Build and maintain shared platform services using Infrastructure as Code and reusable automation components. • Design platform-level CI/CD capabilities as standardized services rather than application-specific implementations. • Implement governance-by-design through automated guardrails, policy-as-code, and embedded controls that do not burden developers. • Partner with cloud, security, architecture, and observability teams to ensure platform services are cohesive and aligned with enterprise standards. Continuously evaluate platform adoption, usability, and effectiveness, refining services to reduce bespoke engagement and manual coordination.