Portuguese Tourism Agent Support - Malaga | Spain

Role Overview:

As a Customer Support Specialist, youll be assisting clients with booking upgrades and tourism-related inquiries. Your role will involve handling calls and written communications while providing an outstanding customer experience. You'll be part of a multicultural and dynamic environment, helping customers from across the globe.

What You'll Do:

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Support customers with booking upgrades, changes, or general inquiries

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Offer friendly, solution-oriented service via phone, email, and chat

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Work closely with internal teams to resolve customer issues

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Ensure all interactions meet quality and compliance standards

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Maintain up-to-date knowledge of company services and procedures

Languages Required:

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Portuguese (Native)

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Spanish (C1)

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English (Minimum B2)

What Were Looking For:

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Experience in customer service (ideally in tourism or hospitality)

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Excellent communication skills and empathy

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Comfortable using digital tools and working in a structured environment

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Availability to start training on 4th June 2025

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Located in or willing to relocate to Málaga

Job Details:

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Modality: On-site (Business & Management format)

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Sector: Tourism Upgrade Booking

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Job Start: 13 June 2025

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Contract Type: Full-time

Join a vibrant and growing team in one of the most beautiful cities in Spain! ️