Community / SMM Manager

Our team is made up of professionals who know how to achieve great results and love challenges. We are currently actively looking for an PR or Community Manager to join our team to achieve better results together. Together we can bring the funniest ideas to life!

Responsibilities
Manage and grow our social media channels: posting, replies, comments, direct messages, and engagement.
Create and adapt content for social media, community updates, announcements, FAQs, and user communication.
Manage and monitor key community and reputation platforms, including Discord, Reddit, forums, review websites, groups, and other relevant online spaces.
Participate in relevant discussions naturally and professionally, without spammy promotion.
Monitor reviews, ratings, mentions, comments, user feedback, complaints, and common questions.
Find new relevant platforms and communities where our target audience is active.
Share clear feedback summaries with marketing, product, support, and compliance teams.
Help keep all public communication accurate, brand-safe, and aligned with US Sweepstakes Casino guidelines.

Requirements
Experience in community management, social media, crowd marketing, ORM, or a similar role at least 3 years.
Strong written English and ability to communicate clearly with a US audience.
Experience with social media, online communities, review platforms, forums, Discord, and Reddit.
Ability to create content independently: posts, replies, updates, community messages, and basic visuals.
Strong skills in using AI tools and different digital tools for content creation, research, monitoring, automation, and task organization.
Understanding of how to communicate naturally in communities without aggressive promotion.
Ability to monitor many channels, prioritize tasks, and work independently.
Interest in Sweepstakes Casino, social casino, iGaming.
Good judgment, attention to detail, and ability to follow brand and compliance guidelines.

Nice to Have
Experience with Sweepstakes Casino, social casino, iGaming, or affiliate projects.
Experience with Reddit and Trustpilot;
Experience creating visual content with AI tools or design tools.
Experience with social listening, review monitoring, or reputation management tools.
Basic understanding of responsible gaming and compliance-sensitive communication.