Practice Manager - Primary Care Clinic

Overview

We are seeking a dynamic and experienced Practice Manager to lead the day-to-day operations of our busy Primary Care Clinic. The ideal candidate will have a strong background in healthcare management, excellent organizational skills, and a passion for delivering patient-centered care. As Practice Manager, you will oversee staff coordination, ensure compliance with healthcare regulations, optimize clinic workflows, and support providers in delivering high-quality, compassionate care to our community. If you are a proactive leader who thrives in a collaborative environment and is dedicated to improving healthcare delivery, we’d love to hear from you.Pay & Benefits:

• Compensation: $36.44 - $58.30 hourly wage based on experience and education

• Relocation Assistance: up to $7,500 Relocation Assistance

• Temporary Housing: 90 Days Temporary Housing Provided

• Additional Pay: Annual Increases, Paid Time Off

• Benefits: medical, vision, dental, 401k with employer match

• Education Benefits: FHP Tuition Assistance, Student Loan Forgiveness

• Other Benefits: Onsite Gym, Wellness Programs, Discount programs

• Shift Available:- Full-time, Monday - Friday 40 hours per week, 5X8 hour shifts

This position manages the day-to-day operations of an outpatient clinic, health center or an inpatient service and takes complete ownership for the successful operations, including financial, employee engagement and retention and customer satisfaction. Responsible for ensuring that high quality patient care and customer service is delivered in the most financially efficient way. Monitors all key performance indicators and constantly identifies and implements areas for improvement and efficiencies. Works in a strong dyad or triad relationship with the department lead(s) and/or clinical leadership on staff, leader and provider recruitment, development and retention within the assigned location(s). Collaborates with all Foundation leaders in the market and the medical group to provide seamless and integrated service to our patients. Partners with market manager to build and maintain community partnerships /relations and seeks new ways to work together that builds Foundation’s market share and brand. Partners with Public Relations and Marketing to support location, provider and/or specialty promotion which includes responsiveness to requests for information from PR/Marketing; identifying and securing providers for media relations opportunities.

Responsibilities

• Continuously monitors the operations and workflow and revises operational procedures as necessary in alignment with system practices to ensure efficiency and drive extraordinary results.

• Monitors to meet/exceed all key performance indicators. Finance - this includes ensuring proper controls and practices are followed and documented to secure the financial viability of the practice. Customer – ensure data is monitored on a regular basis and staff are constantly exhibiting behaviors and services that our patients expect and deserve. Coach staff as appropriate to optimize the patient experience and lead by example creating a personalized experience for customers. Operations – constantly identifies and implements areas for improvement and efficiencies including identified quality indicators. Learning – ensures an environment that supports high employee and physician engagement and continued education and learning.