Presales Solution & Offering Manager - IT Services

About The Role:

We are seeking an individual with a strong technical background in the IT services industry to help transform existing project case studies into well-defined, market-ready service offerings.

This role will focus on packaging delivery experience into compelling offerings that can be used to upsell existing customers and cross-sell to new prospects in the North America and European region.

Role and Responsibilities:

• Analyze existing project case studies, delivery artifacts, and technical solutions across IT services engagements

• Convert project experiences into structured, repeatable service offerings with clear value propositions

• Define offering scope, target customers, use cases, outcomes, and differentiators

• Collaborate with delivery teams to ensure technical accuracy and feasibility of offerings

• Work with sales and marketing teams to align offerings with go-to-market strategies

• Develop supporting materials such as solution overviews, pitch decks, capability statements, and case-based narratives

• Identify opportunities to standardize services for upsell and cross-sell scenarios

• Support sales teams with technical and solution positioning during customer discussions, as needed

Required Skills:

• Strong technical background within the IT services or consulting industry

• Experience in solution design, pre-sales, consulting, or service offering development

• Ability to understand complex technical projects and articulate them in business-friendly language

• Experience working with enterprise customers across one or more domains (e.g., cloud, data, application development, digital transformation, infrastructure, cybersecurity)

• Excellent written and verbal communication skills

• Ability to collaborate across technical, sales, and marketing stakeholders

Preferred Qualifications:

• Prior experience in productizing services or building solution catalogs

• Exposure to go-to-market, pre-sales, or solution consulting roles

• Experience creating sales enablement or marketing collateral

• Consulting or professional services background

Success Metrics:

• Number of project case studies successfully converted into market-ready offerings

• Adoption of offerings by sales teams for upsell and cross-sell

• Contribution to pipeline growth or deal wins using packaged offerings

• Stakeholder satisfaction across delivery and sales teams