Principal Product Marketing Manager
- Compensation
- $174K–$250K / yr
- Location
- Austin | Chicago | New York City | Salt Lake City | San Francisco
- Work setup
- Remote
- Seniority
- Principal
- Employment
- Not specified
- Experience
- 8+ years
- Category
- Marketing
- Posted
Skills
Must have
- 8+ years of B2B product marketing experience, with at least four years owning the full PMM lifecycle for an AI platform, agentic infrastructure, or complex workflow product at an enterprise SaaS compa
- Working knowledge of agentic workflow concepts: triggers, actions, plays, next-best-action, human-in-the-loop governance, MCP integrations, and how enterprises think about AI governance and data resid
- Exceptional written and verbal communication skills. You write with precision, distill architectural concepts into narratives that earn trust, and can adapt your message to a variety of audiences acro
- A bias toward evidence and action — you test positioning with customers, validate it in win/loss data, and iterate based on what actually moves technical buyers.
- Comfort operating in ambiguity and at pace. Gong ships fast. You will make good decisions with incomplete information and adapt as the product and market evolve.
- Experience marketing to RevOps, Sales Operations, or Revenue Leadership (CRO, VP Sales) personas.
- A track record of making complex, multi-layered systems feel coherent and inevitable to skeptical enterprise buyers. You have had to explain governance models, data permissioning, orchestration logic,
- Prior experience working on a product that was actively defining or expanding a market category, not just competing in an established one.
- Experience with analyst relations (Gartner, Forrester) — you have presented at briefings, shaped Magic Quadrant narratives, or contributed to Wave evaluations.
- Comfort with quantitative analysis: win/loss data, pipeline influence metrics, adoption curves, and consumption/credit pricing models.
Full description
Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io.
At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career.
We are looking for a Principal PMM to own the narrative, strategy, and GTM for the fastest-moving surface in our platform – the agentic execution layer that turns everything Gong knows about a revenue organization into action. This is where the vision for the Gong Revenue AI OS becomes real for the market.
This is not a role for someone who wants to market features. This is a category-defining role for a technical buyer audience. You will shape how enterprise IT and revenue operations leaders think about agentic AI for revenue: what governed execution actually looks like, how organizations move from agent sprawl to a coordinated operating model, and why the data foundation underneath agents is what determines whether they deliver compounding value or plateau. You will partner closely with Product, GTM, and executive leadership to turn a genuinely new architectural concept into a narrative that earns trust with buyers who evaluate infrastructure, not just software.
RESPONSIBILITIES
- Own the technical buyer narrative — define positioning and messaging that earns credibility with CIOs and RevOps leaders evaluating enterprise AI infrastructure for revenue. Go beyond outcomes: make governance models, orchestration architecture, data permissioning, and agent lifecycle management feel purpose-built and immediately trustworthy.
- Build the infrastructure conversation — develop the content, frameworks, and tools that help CIOs and RevOps architects understand how Gong fits into their AI stack. This means data flows, governance controls, agent coordination, MCP integrations, audit trails, and the role of the Gong Revenue Graph as the grounding layer that makes autonomous execution reliable at enterprise scale.