Principal Solutions Architect, Travel and Hospitality

AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service and unmatched technology. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow

What if your architecture became the industry blueprint for agentic AI? As a Principal SA embedded with a Fortune 500 technology leader, you'll architect, design, and build multi-agent systems at massive scale while advising C-Suite executives on AI transformation.

You'll serve as trusted technical advisor to an industry leader that is actively reshaping the traveler experience using AI and data. You will be the technical counterpart to customer executives who speak fluent AI and expect their AWS Solutions Architect to match that depth and push the conversation further.

Our customers are:

• Deploying specialized AI agents across every stage of the traveler journey — from inspiration to booking to in-trip support
• Building MCP-based and agents-as-tools infrastructure to build intelligent workflow
• Leveraging frontier foundation models for real-time inference, fine-tuning, and agentic orchestration

What Makes This Role Different

This role:

• Shapes the technical agenda for the account and operates at the C-Suite level
• Builds net-new architectures that become the reference
• Focuses on business outcomes
• Influences company-wide AI strategy
• Spans GenAI, ML platforms, agentic systems, data, and infrastructure

Key job responsibilities

• Build: create prototypes, reference implementations, and production-ready architectures that prove the value of new AI capabilities at scale
• Serve as the trusted technical voice, shaping the industry-level conversation on AI
• Access the full power of AWS: engage specialist teams, applied science resources, and product groups to deliver outcomes that no single team could achieve alone
• Pioneer new patterns: the solutions you build define how the industry approaches agentic AI, model orchestration, and intelligent automation
• Mentor the next generation: develop Solutions Architects who can operate at this altitude and complexity
• Define a transformational, agentic customer experience platform for global travelers

A day in the life
This is a builder role. You will:

• Architect agentic AI systems: design multi-agent orchestration frameworks, model fine-tuning pipelines, and real-time inference platforms that serve hundreds of millions of users