Teleperformance Polska
Privacy Data Analyst with Spanish
- Compensation
- Not disclosed
- Location
- Kraków
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Contract
- Experience
- Not specified
- Category
- Data analytics
- Posted
Must have
- Fluency in written and spoken Spanish and English is essential.
- Motivated by working in an environment that requires strong attention to detail.
- Excellent communication skills, both verbal and written.
- Demonstrates ability to exercise impeccable judgment.
- Comfortable with reviewing internet content that may be deemed inappropriate and/or contain explicit material such as graphic, violent, or sexual content.
- Ability to work in a fast-paced environment.
- Ability to be flexible and adaptable to meet changing business needs.
- Good computer literacy with the ability to quickly learn new tools.
- Ability to use Google Suite would be an advantage.
- B.A. or B.S. degree/master's or equivalent professional experience in online operations, privacy or a legal support role is desirable.
Full description
**Overall Job Purpose:
The Privacy Specialist is responsible for enforcing the policies for our clients' products by analyzing requests under European Law Legislation from lawyers and private individuals by reviewing and processing privacy requests.
You will also be responsible for handling users’ privacy requests for different workflows, following the client’s guidelines, which allow you to make sound decisions. You will have a thirst for knowledge, impeccable judgment and be comfortable operating in a fast-paced, dynamic environment.
Duties & responsibilities:
- Review and process incoming privacy requests through online tools. Evaluate the validity of each request in line with our clients' policies.
- Continually educate yourself about changes to policies and protocols with the support of our Training and Quality Departments.
- Work closely with our clients' policy specialists to address cases and regulatory inquiries using the client's response framework.
- Maintain a high level of quality in each case that you review.
- Achieve weekly productivity deliverables as part of the daily workflow.
- Effectively collaborate with team members on a range of projects to improve internal efficiency and effectiveness.
- Develop skills in several different areas, including data, tools, and quality assessment.
- You may be required from time to time to support different workflows/products/markets depending on business needs.
- While you will primarily support the market and workflow you have been hired for, you will also be required to support the English market. There will also be requirements to support other markets and workflows using the Translation Tool as a result of business change and or volume fluctuations.
**Required Qualifications & Experience:
- Fluency in written and spoken Spanish and English is essential.
- Motivated by working in an environment that requires strong attention to detail.
- Excellent communication skills, both verbal and written.
- Demonstrates ability to exercise impeccable judgment.
- Comfortable with reviewing internet content that may be deemed inappropriate and/or contain explicit material such as graphic, violent, or sexual content.
- Ability to work in a fast-paced environment.
- Ability to be flexible and adaptable to meet changing business needs.