Product Designer
Product Designer at Pod Point (an EV charging company) shaping the customer experience of its mobile app. Day to day: producing polished user-centred designs in Figma, contributing to the design system, running end-to-end customer research and workshops, collaborating with engineers, and auditing designs against WCAG 2.2 AA.
- Compensation
- £60K–£70K / yr
- Location
- London, London
- Work setup
- Hybrid
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- Not specified
- Category
- Design
- Posted
Skills
Must have
- Solid mobile app design experience with a customer-centred approach
- Experience designing digital products within home energy (solar, battery storage, heat pumps or EV charging) or another complex, hardware-adjacent environment
- Strong portfolio of polished, user-centred design with clear outcomes, ideally in mobile products
- Strong understanding of mobile usability, interaction patterns and accessibility standards, including WCAG
- Confidence owning projects while knowing when to bring in senior support
- Ability to run productive workshops, adapt style to audiences and proactively communicate progress and blockers
- Experience using metrics, data and testing to improve designs, plus understanding of where AI tools add value and their limitations
- Strong ownership of project outcomes with the ability to identify conflicts and risks early
- Ability to work closely with engineers, understand technical constraints and make pragmatic design decisions
- Ground decisions in customer insight, research and real user behaviour
- Confident use of Figma and Miro with handover-ready design files
- Apply accessibility principles and audit designs against WCAG 2.2 AA
- Must have the legal right to work in the UK
Full description
Job Title: Product Designer
Salary: £60,000- £70,000
Location: Hybrid (1-2 days per week in London office)
Our Digital Design Team are on the search for a new Product Designer.
Here's what our Senior Product Designer had to say about the role:
“This is a brilliant opportunity for a Product Designer who really cares about their craft and wants to see the impact of their work. You’ll have the freedom to shape meaningful parts of our mobile experience, work closely with Product and Engineering, and solve real customer problems as we continue to evolve our app. We’re looking for someone with fresh ideas, great attention to detail and a real curiosity for how we can make the experience better.”
Design across the mobile app: Produce polished, pixel-perfect, user-centred designs for key areas of our app, bringing fresh ideas and challenging the safe option where there is a better experience to be created
Hold a high bar for craft: Use Figma and Miro confidently, maintain handover-ready design files, test designs after build and use animation and motion where it improves the experience
Think in journeys, not just screens: Consider the complete customer journey, map experiences, identify pain points and proactively recommend solutions
Contribute to our design system: Create new components, improve existing patterns and work closely with engineers to maintain consistency between design and development
Run research end to end: Plan, facilitate and synthesise customer research, selecting the right methods and sharing insights across the wider team
Plan and facilitate workshops: Create clear agendas, use appropriate frameworks, keep sessions focused and turn discussions into clear actions and next steps
Interrogate briefs before you design: Build a full understanding of the problem, challenge assumptions and connect design decisions to both customer and business goals
Own your workload and outcomes: Manage your projects day to day, communicate progress, take ownership of blockers and bring in senior support when needed
Build accessibility in from the start: Apply accessibility principles consistently and independently, auditing your designs against WCAG 2.2 AA
Share your craft: Continue developing your own design practice while sharing knowledge and helping raise design capability across the team.