Product Director - UPI Payments/FinTech/Banking

Key Responsibilities:

Strategic Vision & Product Development:

• Define and drive the UPI product strategy, aligning with broader business goals.

• Lead the development and implementation of new UPI-based payment products and features, ensuring they meet market needs and regulatory requirements.

• Stay ahead of industry trends, government regulations (e.g., NPCI guidelines), and emerging technologies related to UPI.

Cross-Functional Collaboration:

• Work closely with engineering, design, operations, and business teams to ensure the successful delivery of UPI products.

• Act as the primary liaison with the National Payments Corporation of India (NPCI), banks, and other external partners to ensure smooth UPI integrations.

Product Roadmap & Execution:

• Own the product lifecycle from ideation to launch and continuous optimization.

• Manage product backlog, prioritize features, and ensure timely releases.

• Leverage data and user feedback to iterate and improve UPI features and offerings

Stakeholder Management:

• Collaborate with key internal stakeholders including sales, marketing, legal, and finance to ensure alignment of UPI product strategies with organizational goals.

• Regularly communicate product vision, progress, and results to executive leadership and other stakeholders.

Customer Experience & Innovation:

• Champion a customer-first approach in all aspects of UPI product design and development.

• Identify opportunities for enhancing the user experience and improving the end-to-end payment journey through UPI.

Risk & Compliance Management:

• Ensure compliance with regulatory standards and best practices (e.g., RBI regulations, NPCI protocols) related to UPI and digital payments.

• Identify, assess, and mitigate any risks associated with UPI product offerings.

Qualifications & Skills:

Experience:

• 12+ years of experience in product management within the payments or fintech industry, with a strong focus on UPI, digital payments, or banking products.

• Proven track record of managing UPI-based products and working with payment aggregators or PSPs (Payment Service Providers).

• Deep understanding of the UPI ecosystem, NPCI guidelines, and associated technologies.

Technical & Analytical Skills:

• Strong understanding of payment systems, APIs, and transaction processing.

• Ability to analyze data, conduct market research, and translate customer insights into actionable product strategies.

• Comfortable working with engineering and technology teams to build, optimize, and scale UPI solutions.

Leadership & Communication:

• Excellent leadership, communication, and interpersonal skills.

• Ability to influence and align cross-functional teams, internal stakeholders, and external partners.

• Strong problem-solving skills and a collaborative mindset.

Education:

• Bachelor's degree in Computer Science, Engineering, Business, Finance, or a related field.

• MBA or advanced degree is a plus.

What We Offer?

• Innovative Work Environment: Be part of a forward-thinking team that's shaping the future of digital payments in India.

• Career Growth: Opportunities to expand your skills and grow in a fast-paced, dynamic environment.

• Competitive Compensation: Attractive salary, bonuses, and benefits package.

• Work-Life Balance: Flexible work arrangements, with options for remote work.