Product Manager, Billing (Senior Staff)
Kong is hiring a Senior Staff Product Manager to own the commercial billing layer of its Konnect platform — entitlements, usage metering, self-serve checkout, invoicing, provisioning, and enterprise/marketplace billing. Day to day, they partner with Finance, Sales, and Engineering to turn manual billing processes into automated products using tools like Stripe, SQL, and cloud marketplaces.
- Compensation
- $160K–$230K / yr
- Location
- New York, United States
- Work setup
- Remote
- Seniority
- Staff
- Employment
- Contract
- Experience
- 6+ years
- Category
- Product
- Posted
Skills
Must have
- 6+ years of product management experience in SaaS, with 2+ years in billing, monetization, or pricing
- Able to reason about the moving parts of a billing stack and co-design architecture with engineering
- Carried a pricing or packaging change from proposal through production, including financial modeling, plan configuration, grandfathering, migrations, sales enablement, and customer communication
- Built or scaled consumption-based monetization and understands metering tradeoffs
- Pulls own numbers using SQL, Snowflake, Hex, or equivalent and uses data to set priorities
- Worked directly with Stripe or a metered billing platform (Metronome, Orb, OpenMeter)
- Holds billing surfaces (plan pages, checkouts, invoices, usage dashboards) to a high design standard
- Experience in or adjacent to API, infrastructure, or developer-platform products
- Independently defines and executes long-term vision for billing, fulfillment, and provisioning
Nice to have
- Experience leading an end-to-end pricing transformation or building a billing system from scratch
- Shipped cloud marketplace integrations (AWS, GCP, Azure) or Salesforce CPQ-to-billing integrations
- Proficiency using LLMs and coding agents in day-to-day product management workflow
Full description
Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
The Mission:
Kong is building the future of AI connectivity, empowering developers to connect, secure, and scale their applications with speed and intelligence. We are hiring a Product Manager, Billing to lead the product and systems work behind how Konnect makes money: entitlements, metering, checkout, invoicing, provisioning, and the enterprise and marketplace motions that surround them.
In this role you are the product owner of Konnect's commercial operating layer: the systems that translate what Sales sells and what customers use into what ends up on an invoice. That means plan and entitlement design, the usage metering pipeline, self-serve checkout and subscription lifecycle, customer organization and billing admin experiences, enterprise billing workflows (CPQ sync, custom contracts), and cloud marketplace billing. You will work hand-in-hand with Product Growth, Pricing & Packaging, Finance, GTM, Sales, and Engineering.
This role reports to the Sr Director, Product (Platform) and sits at the intersection of two multi-year transformations: Kong's move from a single-product API gateway company into a multi-product enterprise, and Monetization's company-wide overhaul of pricing and packaging. The Billing, Provisioning, and Fulfillment program has historically been manual and relationship-driven. Your job is to turn it into a product, so Sales can sell more, Finance can bill more accurately, and customers get an experience that matches the quality of what they are paying for.
What You’ll Do:
- Platform Vision: Set a multi-year direction for how Konnect prices, meters, entitles, and invoices. Decide what becomes shared platform capability versus what stays feature-specific, and sequence delivery so near-term work lands without creating long-term drag.
- Unified Entitlements: Build the entitlements model that determines what every customer can access within Konnect. Make entitlements a first-class concept that is consistently defined in contracts, enforced in-product, honored by provisioning, and reflected in billing.
- Pricing & Packaging Delivery: Act as the product and systems counterpart to Monetization. Translate pricing and packaging decisions into production reality: configuring plans, reshaping metering, updating contracts, coordinating customer migrations, and making sure a rollout doesn't disrupt existing revenue.
- Metering & Usage Visibility: Run the event pipeline, aggregation layer, and reporting experiences that show customers what they consumed and what they are being charged. Hold a financial-grade bar on accuracy, auditability, and reconcilability.