Product Manager

Product Manager

Revenue Cycle Management and Personal Care

The Opportunity

Getting paid accurately and on time is what keeps a home care agency's doors open. Behind every clean claim is a chain of work - eligibility checked, authorization tracked, a visit verified, a code applied correctly, a denial worked before it ages out - and our software either makes that chain hold or makes it someone's long afternoon.

We're looking for a Product Manager to own that work across our revenue cycle and personal care capabilities. On the revenue cycle side, you'll shape how agencies handle billing, claims, payer requirements, denials, and collections across Medicare, Medicaid, and managed care. On the personal care side, you'll work on the operational core - caregiver scheduling, visit verification, authorizations, and the state and payer program rules that govern it all.

You'll take capabilities from a rough problem statement through discovery, delivery, launch, and the iteration that follows, working alongside Engineering, Architecture, Revenue Cycle Operations, Clinical, Analytics, User Experience, and the business leaders who know our clients best. Automation and Al run through this work - in claims scrubbing, eligibility, coding support, denial prediction, and document handling - and you'll help decide where they genuinely earn their place.

This role suits someone who finds the details interesting rather than tedious: you want to understand why a payer rejects a claim, how an authorization actually gets consumed, and what a scheduler is really doing at 6 a.m. when three caregivers call out.

Hybrid: This hybrid role is based in Dallas.What You’ll Do

OWN THE PRODUCT, END TO END

• Carry revenue cycle and personal care capabilities through the full lifecycle - discovery, definition, delivery, launch, measurement, and what comes next.
• Get close to the problem. Sit with billers, collectors, schedulers, and agency operators; study their workflows; find where money and time leak out of the process.
• Turn what you learn into clear product concepts, requirements, specifications, user stories, acceptance criteria, and success metrics.
• Shape the roadmap for your product areas in partnership with product leadership and cross-functional stakeholders.
• Translate strategy into delivery plans that hold user value, technical feasibility, payer and regulatory reality, and business impact in the same frame.
• Let evidence drive priorities - clean claim rates, days in AR, denial and rejection trends, schedule fill rates, user research, and honest stakeholder feedback.
• Stay hands-on through analysis, design, testing, integration, launch readiness, and post-launch measurement.