Product Manager, Integration & Ecosystem
Product Manager owning the integration and connectivity engine for Otter's restaurant platform, defining roadmaps for third-party partner integrations (POS, delivery, payments) with a focus on OAuth/SSO, credential management, session persistence, webhook design, and automated self-healing systems.
- Compensation
- $195K–$246K / yr
- Location
- Mountain View, CA
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Contract
- Experience
- 8+ years
- Category
- Product
- Posted
Skills
Must have
- 8-10 years of product management experience, with direct ownership of a technical platform, developer product, or integrations/connectivity system
- Technical fluency in integration architecture - OAuth/SSO, credential management, session and token lifecycle, webhook design, and bidirectional data sync etc
- A track record of owning system reliability at scale including defining SLOs, instrumenting health, and driving mean-time-to-recovery down through automated healing rather than manual ops
- Demonstrated ability to lead cross-functional initiatives across Product, Engineering, Security, Design, and BD
- Experience in restaurants, retail, or a comparably complex vertical is a meaningful advantage
Full description
Who we are
Atoms is building the machines that power the next era of progress.
Over the last decade, software has transformed the digital world. But the physical world, where food is made, minerals are mined, goods are moved, and industries are run, remains far less intelligent, far less efficient, and far more constrained. We’re changing that.
Atoms builds Physical AI real-world robots for the industries that move civilization forward, starting with food, mining, and transport. Our systems are designed to understand, predict, and control the real world with precision, turning complex physical operations into something more reliable, more scalable, and more productive.
Within Atoms, Otter is building the digital infrastructure for better food. Restaurants today face a world where off-premise demand is growing faster than the tools built to support it. We help operators simplify complexity, grow their business, and deliver great experiences to every guest – wherever they are.
Our platform empowers food businesses of all sizes, from local heroes to regional chains and global enterprises. With Otter, restaurants can focus on what they do best: serving delicious food to their customers. And as they thrive, we’re helping make better food more accessible, reliable, and affordable for everyone.
We are roboticists, engineers, operators, and builders. We believe the next great technology companies will not only transform information, but the physical systems that shape everyday life.
If you want to work on hard problems with real-world impact, join us.
What you'll do
As Product Manager for Otter's Integrations & Ecosystem domain, you'll own the connectivity engine behind every third-party integration in the Otter ecosystem - A system that links Otter to dozens of partner platforms and keeps those links authenticated, alive, and reliable at scale. You will
- Define a healthy ecosystem: Set the metrics that actually matter - usage, attach rate, retention lift, connections health etc and build the reporting and instrumentation that tracks ecosystem health
- Own connectivity engine roadmap: Define and drive the technical roadmap for a single self-healing integration engine that sits behind one reliable interface for every third-party connection including credential creation and management, session persistence, health monitoring, automated recovery and beyond
- Keep connections alive: Partner with engineering to design systems that survive partner-side auth changes, session expiry etc. before they cause failures using adaptive retry, rotation strategies etc that hold success rates high
- Own the detect-and-recover loop for when connections do break. Define what "broken" means per integration, instrument the signals that catch failures early, and build the flows that re-establish connections automatically