Product Manager
Owns the vision, strategy, roadmap, and releases for Mach7's eUnity enterprise medical imaging viewer, acting as the bridge between customers (PACS administrators, radiologists, clinicians) and R&D. Requires hands-on PACS/DICOM experience and embraces AI tools in daily product work.
- Compensation
- Not disclosed
- Location
- Waterloo, Canada
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- Not specified
- Category
- Product
- Posted
Skills
Must have
- Experience working directly with product and development teams in a collaborative medical software development environment
- Strong ability to translate customer problems, clinical viewing workflows, and imaging needs into clear, actionable requirements
- Hands-on PACS administrator experience with strong understanding of medical imaging workflows, PACS operations, viewer integrations, and DICOM
- Experience contributing to and managing product roadmaps, balancing customer outcomes, clinical workflows, market opportunities, and business priorities
- Demonstrated experience engaging directly with customers, managing and triaging requests, and using feedback to influence product priorities
- Technology savvy, comfortable learning new tools, platforms, architectures, and healthcare technologies
- Actively embraces AI in daily work while applying sound human judgment
- Excellent communicator comfortable building trust across clinical, operational, and technical audiences
- Well-organized natural leader with strong time management and ownership of outcomes
Nice to have
- Working knowledge of healthcare interoperability standards and frameworks such as HL7, DICOM, DICOMweb, FHIR, and IHE
- Clinical radiology or radiologic technology experience, including work in or closely with radiology, imaging, or diagnostic environments
Full description
Title: eUnity Product Manager
Team: Product
Location: Hybrid preferred; remote considered with strong proximity to one of our hubs (Burlington, Houston, Waterloo)
About the Role
eUnity is an industry-leading medical imaging viewer used to put the right images and information in front of clinicians when and where they need them. As the eUnity Product Manager, you will work directly with customers and our teams to shape the future of eUnity and make medical imaging workflows simpler, faster, and more intuitive. You will spend regular time with PACS administrators, radiologists, technologists, clinicians, and other imaging stakeholders to understand how viewing technology is used in practice, where friction exists, and what would make a meaningful difference. Your role is to turn those insights into clear product priorities and experiences that reduce complexity, improve access to imaging, and help healthcare professionals focus more of their time on patient care. This is a role for someone who is curious, technically savvy, energized by solving hard problems, and motivated by making a difference in healthcare.
What You'll Do
- Own and help shape the vision, strategy, roadmap, and releases for eUnity, Mach7’s enterprise medical imaging viewer.
- Act as the intermediary between customer and market needs and R&D, advocating for eUnity and its users internally.
- Engage regularly and directly with customers to understand medical imaging viewing workflows, observe how eUnity is used in practice, identify unmet needs, and validate product direction.
- Build trusted relationships with PACS administrators, radiologists, technologists, clinicians, imaging leaders, and other stakeholders, bringing their voice into eUnity roadmap and release decisions.
- Prevent (and remove) roadblocks across teams to meet quality standards, project deadlines, and business objectives.
- Be an evangelist and subject matter expert for eUnity and enterprise medical imaging viewing within the community.
- Organize and deliver internal and customer training, product demonstrations, workflow reviews, and feedback sessions for eUnity.
What We're Looking For
- Required
- Experience working directly with product and development teams in a collaborative medical software development environment.
- Strong ability to translate customer problems, clinical viewing workflows, and imaging needs into clear, actionable requirements for development teams.
- Hands-on PACS administrator experience, with a strong understanding of medical imaging workflows, PACS operations, viewer integrations, DICOM, and the day-to-day needs of imaging departments.