takealot.com
Product Manager (On Demand Delivery Execution)
Product Manager owning the roadmap for takealot.com's on-demand logistics execution platform (back-end systems, APIs, route optimization, real-time tracking) supporting 20,000+ last-mile drivers, collaborating with engineering, design, and operations teams in Cape Town.
- Compensation
- Not disclosed
- Location
- Cape Town
- Work setup
- Hybrid
- Seniority
- Lead
- Employment
- Not specified
- Experience
- 4+ years
- Category
- Product
- Posted
Skills
Must have
- Bachelor's Degree or Advanced Diploma in Information Systems/Computer Science/Engineering/Commerce
- At least 4 years of experience in product management, business analysis, or a related role
- Ability to define and execute a detailed product roadmap in on-demand delivery or logistics
- Understanding of on-demand delivery challenges: real-time logistics, driver management, operational efficiency
- Strong analytical and data-driven skills
- Familiarity with back-end systems, APIs, route optimization algorithms, real-time tracking, trip allocation logic
- Exceptional organizational and communication skills for stakeholder management
- Meticulous attention to detail in product development and documentation
- Customer advocate mindset for both drivers and end-users
Nice to have
- Experience in agile/iterative project management and development environment
- Prior experience in logistics, on-demand delivery platforms, or e-commerce
Full description
, South Africa’s leading online retailer, is looking for a highly talented Product Manager (On Demand Delivery Execution) to join our team.
We are a young, dynamic, hyper-growth company looking for smart, creative, hard-working people with integrity to join us!
Think you’ve been challenged before? Think again!
- Scale: Over 4 million happy shoppers shop online on takealot.com and 2.7 million on Mr D. Show them what you can do.
- Learn: We work with the best of the best. Work alongside leaders and upskill in record time.
- Grow: Expand your career in the fast-growing Takealot Group: Takealot.com and Mr D. We like to promote from within: Here's your chance.
Who’s who in the tech space
The position reports to the Logistics Product Lead.
Your mission, should you choose to accept it:
- Define and drive the roadmap for features and services that power the on-demand logistics execution platform, supporting a network of 20,000 last-mile drivers operating in the network. This includes innovating and improving the back-end systems that enable seamless and scalable delivery execution.
- Work closely with engineering, design, operations, and executive teams to enhance driver and logistics systems. Collaborate with drivers and logistics stakeholders to ensure the product meets both operational and customer needs.
- Translate business needs into actionable and measurable projects; partner with business owners to understand their challenges and priorities, to translate these into initiatives that improve the on-demand delivery experience.
- Foster a culture of continuous improvement by evolving product management practices to suit the fast-paced, dynamic nature of on-demand logistics.
- Define and monitor key metrics (e.g., delivery times, driver utilization, cost per delivery) to inform product decisions. Use data to create compelling business cases for prioritizing initiatives.
- You will analyse and understand project scope and core objectives through requirements workshops with stakeholders to define business requirements
- Conduct workshops with stakeholders to elicit detailed functional requirements. Document these requirements (OKR & BRS) for engineering teams to create technical specifications.
- Collaborate with technical lead and subject matter experts to establish the technical vision and analyse trade-offs between usability and performance needs.
- Work with technical leads and subject matter experts to align on the technical vision, balancing the operational trade-offs with usability, scalability, and performance.