Product Manager Training, Cargo & Regulatory Digital Learning

About the team you are joining You will join the Training Product Management team, which is responsible for developing, managing and continuously improving IATA’s training portfolio to deliver maximum value to customers and support product delivery excellence. The team works closely with internal stakeholders, Subject Matter Experts, regional sales and external providers throughout the end-to-end product development and delivery process. In this role, you will manage IATA’s Regulatory and Cargo digital and self-study training portfolio, contributing to product strategy, content quality, competency-based learning pathways, customer support and the development of commercially relevant learning solutions. What your day would be like Own the commercial performance of the assigned digital products portfolio, with accountability for achieving defined annual revenue targets and year-on-year growth, while identifying and developing new markets, customers and commercial opportunities in collaboration with Sales. Manage and continuously improve the training portfolio, ensuring content remains aligned with IATA standards and publications, while maintaining product materials, web content, competency mappings, learning pathways, assessments and examinations. Collaborate with Product Managers, Subject Matter Experts, learning-design teams, Sales, Marketing, Training Operations, systems teams and external providers to develop, enhance and successfully deliver training products. Analyze customer feedback, assessment results, market insights and product data to identify skills and capability gaps, define and maintain competency mappings across roles, tasks, skills and proficiency levels, and translate these insights into recommendations for new or enhanced training solutions and learning pathways. Support customers and internal teams throughout the product lifecycle, resolving complex product, content and digital-learning issues and ensuring effective coordination of product delivery and post-delivery activities. Support the Senior Product Manager in the management and continuous improvement of the broader portfolio, contributing to examinations, course content development and updates, and focused product or portfolio projects as required.