Product Owner
EPC Network, a digital marketing company, is hiring a senior Technical Product Owner in Warsaw (hybrid) to build its in-house SMS marketing platform from scratch. The PO defines the product vision and requirements and works hands-on with engineering on SMS infrastructure, multi-provider routing, compliance, campaign automation, analytics, and LLM-based creative generation.
- Compensation
- Not disclosed
- Location
- Not listed
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- 5+ years
- Category
- Product
- Posted
Skills
Must have
- Strong experience with SMS infrastructure, messaging platforms, or high-volume SMS operations, ideally in the US market
- Deep understanding of the SMS delivery chain: providers/aggregators, routing, carriers, deliverability, DLRs
- Knowledge of 10DLC, Toll-Free, Short Codes, throughput limits, carrier filtering, and failover logic
- Understanding of US SMS compliance: TCPA, CTIA, consent management, STOP/HELP, suppression, quiet hours
- Experience working with messaging APIs and multiple SMS providers
- Strong technical product background: APIs, webhooks, integrations, data models, product requirements
- Experience working directly with engineering and taking a product from requirements to production
- Strong analytical skills and understanding of delivery, conversion, attribution, and messaging unit economics
- High ownership and ability to make decisions independently
Nice to have
- Experience with LLMs, AI automation, or AI-generated marketing content
Full description
Product Owner
Location: Warsaw, Poland
Format: Hybrid
Seniority level: Senior / Lead
At EPC Network, we’re not just a digital marketing company, we’re a platform for career transformation and personal growth. Our people-first approach shapes our corporate culture, fostering a team of passionate, smart, and energetic individuals who strive to grow professionally in an international, fast-paced environment.
As a Product Owner, you’ll take ownership of our in-house SMS platform, which is already in development.
We’re building one centralized product that connects multiple SMS providers and allows our teams to manage campaigns, automate traffic distribution, and track performance. You’ll shape its further development, bring together business and technical requirements, and work closely with engineering to turn them into a scalable product.
Key Responsibilities
- Own the product vision, roadmap, backlog, and priorities for the SMS platform.
- Gather requirements from business, operations, analytics, and other internal teams and translate them into clear product requirements for engineering.
- Take ownership of the existing product and drive its development from the current stage through further releases and internal adoption.
- Design and evolve a platform that connects multiple third-party providers with different APIs, capabilities, pricing models, and limitations.
- Define requirements for integrations, data flows, automation, provider selection, traffic distribution, and monitoring.
- Build contact management and compliance into the platform, including consent, opt-outs, suppression rules, and messaging requirements.
- Develop campaign automation and traffic distribution logic, including segmentation, scheduling, prioritization, and delivery rules.
- Define analytics and reporting across delivery, traffic, provider performance, costs, conversions, and other key product metrics.
- Work closely with engineering to clarify requirements, make product and technical trade-offs, and keep development moving efficiently.
- Continuously research unfamiliar areas, gather the full context, and turn complex business needs into clear solutions and actionable tasks.
Requirements
- 5+ years of experience in Product Owner / Product Manager or similar product roles, ideally with ownership of a technical B2B or internal platform.
- Experience building or developing products with multiple third-party integrations, external services, APIs, and complex data flows.
- Strong technical product understanding and ability to communicate effectively with engineering teams without being a developer yourself.