Product Owner

Salary: Be Part of a Global Growing Organisation

About Gallagher

Our purpose at Gallagher is ‘Protect what matters most’ and we live it every day, whether that’s protecting the world’s highest security environments or agricultural businesses, we care deeply about our people, their families, and our wider communities.

Gallagher Security is on a mission to unlock more value for our customers through the power of our people and solutions - and right now is a pivotal moment in our evolution. We’re scaling with intent, driving an incredible growth trajectory with innovation and customer impact at the heart of everything we do. With operations across New Zealand, Australia, Asia, Africa, the USA, Canada, and Europe and exports to over 140 countries we’re building globally focused career pathways right here in New Zealand.

As we expand our Hamilton-based teams, this is your chance to be part of a true Kiwi tech success story making a global impact. If you’re driven by passion and purpose to protect what matters most, come help shape the future of what’s possible with us.

The Opportunity**

We're looking for a Product Owner to shape the future of a key part of our security portfolio. Acting as the voice of the customer, you'll work closely with customers, channel partners, delivery teams, technology partners, and industry stakeholders to understand market needs and translate them into a clear product strategy and roadmap.

From identifying opportunities and defining priorities to supporting launch and adoption, you'll ensure solutions deliver meaningful customer value, align with business objectives, and remain competitive in a constantly evolving market.

Key responsibilities include:

• Engage with customers, channel and delivery partners, technology partners and industry stakeholders to uncover needs, test assumptions and validate value early

• Define the product’s scaling, security-profile and deployment configuration models, setting clear targets aligned to customer needs and future product direction

• Own outcome-level prioritisation and the roadmap, bringing the customer rationale and business case while engineering leads manage the day-to-day backlog

• Partner with commercial, marketing, product and engineering teams to shape pricing, total cost of ownership and an experience that is practical for customers to deploy and operate

• Own launch readiness and the commercial go/no-go, providing a clear product narrative and feature summaries to support market release

About You

You're a commercially astute and customer-focused Product Owner who enjoys translating market insights into product strategy and action. Credible with customers, partners, and technical teams alike, you're skilled at navigating complexity, challenging conventional thinking, and building alignment around a clear vision. You combine strong communication and influencing skills with a relentless focus on customer outcomes, ensuring product decisions deliver meaningful value, drive adoption, and support long-term business success

You’ll bring:

• Proven experience as a Product Owner or in a similar product role, with a track record of owning product direction rather than solely managing a backlog

• Strong customer and market understanding, with confidence engaging external stakeholders and an appreciation of how products are configured, deployed and operated

• Commercial acumen, ideally including experience with pricing, total cost of ownership and building or defending business cases

• The ability to make sense of complex, ambiguous information, validate assumptions and prioritise based on customer and commercial value

• Excellent communication and stakeholder skills across technical and non-technical audiences, together with fluency in agile ways of working

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Working at Gallagher

At Gallagher, we foster a collaborative, innovative environment where continuous improvement is how we work. In this role, you’ll have the opportunity to represent the voice of customers and partners while influencing products used around the world. You’ll connect market insight with product, engineering, design, marketing and commercial expertise to shape scalable solutions, compelling propositions and successful launches. It’s a visible role with genuine ownership, in a culture that values curiosity, trust, practical problem solving and balance so you can thrive both professionally and personally.

We also offer:

• Competitive salary and bonuses

• Hybrid flexibility (typically 3 days in the office a week, with additional onsite days required depending on work demands)

• KiwiSaver on-top and Life and Disability insurance

• Mentorship and professional development opportunities

• A supportive team culture with team-building events, and a fun environment

Growth at Gallagher is constant, and we are building our team with like-minded individuals who relate to our story so that together we can continue to push the boundaries of what is possible.

Applications will be reviewed as they are received and an appointment to the position may be made prior to the listing closing – so apply now.