Product Owner

Medical Mutual employees must submit their applications through MySource.Note:This is a hybrid position located in Brooklyn, OH, with a three-day per week onsite requirement.

Founded in 1934, Medical Mutual is the oldest and one of the largest health insurance companies based in Ohio. We provide peace of mind to more than 1.2 million members through our high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement, and individual plans.

Product Owner IJob Summary:

Responsible for defining, prioritizing, and delivering AI-powered products and capabilities that create measurable business, operational, and customer value. Serves as the product owner for conversational AI and emerging AI solutions, partnering with business stakeholders, technology teams, and strategic vendors to define vision, identify and manage AI use cases, translate needs into actionable work, and ensure successful delivery, adoption, governance, and value realization across the organization.

Responsibilities:

• Assists with the maintenance of product roadmaps and backlogs based on measurable value, strategic alignment, dependencies, and effort. Supports collaboration with leadership, stakeholders, and technology partners to define and continuously refine the product vision and roadmap. Ensures alignment between business goals, user needs, operational priorities, and enterprise strategy.

• Acts as a liaison between business and technical teams. Collaborates with business partners to gather, refine, and validate business goals, ensuring alignment across multiple stakeholder groups. Translates these objectives into well-structured product goals and user stories with clearly defined requirements and acceptance criteria.

• Actively participate in Agile ceremonies, including sprint planning, backlog refinement, daily stand-ups, sprint demos, and more.

• Supports project team, project management office, change management, and technical delivery teams to establish and coordinate timelines and support user readiness, ensuring timely achievement of goals and effective organizational adoption

• Reports on performance metrics, customer feedback, operational performance, and business value realization

• Performs other duties as assigned.

Product Owner IIJob Summary:

Responsible for defining, prioritizing, and delivering AI-powered products and capabilities that create measurable business, operational, and customer value. Serves as the product owner for conversational AI and emerging AI solutions, partnering with business stakeholders, technology teams, and strategic vendors to define vision, identify and manage AI use cases, translate needs into actionable work, and ensure successful delivery, adoption, governance, and value realization across the organization.