Product Portfolio Operations Manager

Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise, strategic thinking skills, and operational excellence across product lines.

As a Product Portfolio Operations Manager in Portfolio Performance Excellence and Product Strategy sector, you are a foundational member of a team responsible for implementing connectivity strategies across the product space, while being directly responsible for creating structures that enhance coordination in our product line.

Job responsibilities

• Works across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives
• Enables operational efficiency by supporting training, maturation, needs assessments, and continuous improvement practices
• Drives adaptation and modification of our product-line framework to ensure cross-product priorities, sequencing, and trade-offs are realized
• Implements a product-level collection strategy consisting of controls, financials, and resourcing needs
• Develop deep, trust-based advisor relationships with key stakeholders in Operations Product as well as other Senior Leaders in other CCB Portfolios to drive delivery and achieve organizational alignment and buy-in
• Manage data analysis, Key Performance Indicators (KPIs), reporting and communications related to product and portfolio performance to senior-level stakeholders
• Advise and influence senior leaders and business executives on key business decisions and major change initiatives
• Partner with Agility Office to influence and coordinate tooling strategy changes across Operations Portfolio
• Develop and deliver Chief Executives Officer level communications

Required qualifications, capabilities, and skills

• 7 years of experience or equivalent expertise in program management or performance optimization
• Proven ability to manage and implement operational effectiveness initiatives
• Proven ability to operate within the product development life cycle and agile methodologies
• Strategic thinking and problem-solving abilities, with proven ability to work with ambiguity and laser focused on delivering results
• Highly effective organizational and project management skills, strong attention-to-detail, independent, self-motivated with ability to manage multiple priorities in fast-paced environment
• Strong analytical and problem-solving skills, with the ability to interpret complex data and provide actionable insights
• Strong interpersonal skills, ability to build relationships and effectively partner with all levels of management across a diverse set of functions, locations and business
• Intellectual curiosity and ability to develop subject matter expertise in new subjects quickly
• Ability to adapt to changing circumstances and work effectively in a dynamic environment
• Advanced MS Excel and PowerPoint skills

Preferred qualifications, capabilities, and skills

• Proven ability to lead and influence across complex, matrix organizations, fostering collaboration and building confidence with peers
• Proven experience as a Data Analyst, with a strong focus on data visualization and analysis
• Proficiency in Jira, Jira Align, Confluence with familiarity in Alteryx, Python, SQL, Tableau
• Consulting background
• Strong leadership and team management experience, including leading cross-functional teams
• Experience in developing and implementing product strategies that align with business goals
• Excellent verbal and written communication skills, with the ability to communicate effectively with stakeholders at all levels