Production Associate - 1st Shift

SUMMARY OF JOB FUNCTIONS

The Production Operator / Associate supports high-volume Clean & Screen (CNS) operations within Sagent’s Indy facility (Whiteland, IN). This role is responsible for the preparation, screening, and movement of telecom network equipment—such as router- and gateway-type devices—through defined production processes. The position is intentionally production-focused and process-driven, emphasizing consistency, quality, and throughput rather than technical troubleshooting or repair.

Production Operators play a critical role in ensuring equipment is properly cleaned, inspected, screened, documented, and prepared for the next stage of processing or deployment while adhering to established work instructions, quality standards, and safety requirements.

Shift Hours: 1st shift, Monday-Friday, 6:00am-2:30pm. Flexibility may be required depending on business needs.KEY RESPONSIBILITIES AND DUTIES

• Perform Clean & Screen production activities by following detailed written and verbal work instructions

• Conduct functional testing and basic operational screening of telecom network equipment using provided instructions, tools, and processes

• Support RF testing and system screening activities under established procedures and supervision

• Load firmware, complete configuration steps, and validate results as instructed

• Perform cosmetic inspections, cleaning, labeling, and unit preparation

• Assist with quality screening and basic quality control (QC) checks to ensure product standards are met

• Accurately document/record test, production, screening, and inspection results in system tools, logs, or trackers

• Move materials, equipment, and units between workstations to maintain production flow and throughput

• Crosstrain and provide support across multiple production or operational areas as business/production demand requires

• Identify and escalate process issues, defects, or concerns to leads or supervisors

• Maintain a clean, organized, and safe work area in accordance with company policies

• Comply with all safety, quality, and operational guidelines

• Perform other related duties as assigned

KEY COMPETENCIES: Knowledge, Proficiency of Acquired Skills, Aptitude, Capability

• Understanding of basic production, warehouse, or assembly processes

• Awareness of quality standards and the importance of accuracy and consistency

• General familiarity with electronic or mechanical equipment handling (training provided)

• Ability to follow step-by-step work instructions and standard operating procedures

• Accurate data entry and documentation skills

• Effective use of basic tools, fixtures, and computer systems required for production tracking

• Strong attention to detail and quality

• Ability to learn new processes and adapt to changing production needs

• Dependable and self-motivated with a strong work ethic

• Ability to work efficiently in a fast-paced, high-volume production environment

• Ability to work independently as well as collaboratively within a team

• Ability to manage repetitive tasks while maintaining accuracy and focus

REQUIRED QUALIFICATIONS: Experience, Education, Certifications, Skills

• High school diploma or GED required

• Minimum of 1 year of experience in a production, warehouse, manufacturing, or assembly environment preferred

• Ability to read, understand, and follow written and verbal instructions

• Basic computer skills, including data entry and system navigation

• Strong attendance and reliability

• Ability to work assigned shift and overtime as required by business needs

PHYSICAL DEMANDS – WORK ENVIRONMENT

The physical demands and work environment described here are representative of those that must be met by a team member to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job, absent undue hardship.

• On-site role in a production floor and warehouse environment

• Ability to stand, walk, bend, reach, and perform repetitive motions for extended periods

• Ability to lift, push, or pull materials and equipment (typically up to 50 lbs., with assistance as needed)

• Frequent handling of electronic equipment and components

• Exposure to moderate noise levels and standard production floor conditions

• Use of personal protective equipment (PPE) as required