Production Support 1

Location: 10036 Aurora Hudson Rd., Streetsboro, OH 44241

Reports To: Operations Manager

Travel Required: No travel required

Schedule: 40-hour work week comprised of 5 eight-hour days; some occasional overtime may be required. (opportunity for Saturday work through overtime or swapping weekdays)

Level/ Grade

HQOP4

Type of Position

☒Full-time ☒Part-time

☐Intern/ Co-op

Job Classification

☐Exempt

☒Nonexempt

GENERAL JOB DESCRIPTION

Production Support 1 is responsible for basic, daily production activities. This includes parts on/parts off in the Injection Molding department (or performing similar duties by supporting other processes such as Carbon, Urethane, 3-D Printing or HP), installing inserts or basic finishing of parts. This role reports to the Floor Supervisors and works closely with the Operations Manager. Production Support 1 must be able to communicate effectively, work in a fast-paced environment, and manage their personal workload.

RESPONSIBILITIES

1.Injection Molding

a)Operate injection molding equipment safely and effectively

b)Perform finishing tasks with basic hand tools as assigned

c)Count and package parts to ensure accuracy and preservation of product

d)Report and record defects and communicate with Floor Supervisor

e)Read, understand, and adhere to operational policies, quality policies, and safety policies

f)Ensure cleanliness of work area

2.Quality Assurance

a)Visually inspect parts to requirements and detect errors

b)Communicate with quality control to verify part acceptance

c)Perform in-process inspections

3.Operations

a)Installation of inserts as assigned

b)Read, understand, and adhere to traveler and blueprint instructions while learning how to read basic blueprints

c)Other duties as assigned

QUALIFICATIONS

• High school diploma or equivalent preferred

• Injection mold experience preferred, but training will be provided

• Basic computer skills and basic math skills

OTHER REQUIREMENTS

• Reliable transportation

• Mechanical aptitude

• Ability to stand for extended periods of time, lift up to 25 pounds, bend into machinery, and perform lifting, push/pull tasks, kneeling and stooping motions, ability to push buttons, fine motor skills

• Experience reading blueprints preferred

KEY PERFORMANCE INDICATORS (KPIs)

Key performance indicators, or KPIs, are a set of quantifiable measurements used to gauge overall long-term performance of a company, department, or position. KPIs specifically help determine achievements as they compare performance to a set of targets, objective, or goals. The following KPIs apply to the position and/or department applicable to this job description.

Performance Measure

Target

On Time Delivery

Target

Rework

Target

Scrap

Target

Maintain Attendance

Target

BENEFITS

The Technology House offers the following benefits:

• 401(k) matching

• Health insurance and HSA

• Voluntary life insurance

• Dental and vision insurance

• ST/LT disability

• Paid time off and holidays

• Critical illness

• Accidental death and disability

ITAR REQUIREMENTS

The Technology House has a responsibility to comply with all applicable requirements set forth by International Traffic Arms Regulations, or ITAR (22 CFR 120-130). As such, this position may have access to ITAR controlled information, and the candidate must meet eligibility requirements to work in the United States.

VISION, MISSION & VALUES

The Purpose of The Technology House is to create superior value to our customers by utilizing advanced technology to keep our customers at the forefront of their field.

Our Vision is to be a customer-centric, premier contract manufacturer by merging cutting-edge additive technology and traditional manufacturing to deliver quality products faster than ever before.

Our Mission is to invest in new technologies and empower our people to continuously improve our processes to meet or exceed our customers’ expectations in quality and service.

We strive to meet these while following our core Values: Teamwork, Quality, Innovative Technology, and Accountability.