Cloudxtreme
Production support
- Compensation
- Not disclosed
- Location
- Hyderabad; Bengaluru
- Work setup
- Onsite
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- Not specified
- Category
- Support
- Posted
Skills
Full description
Role & responsibilitiesShift Timings
- Shift 1: 6:30 AM 3:30 PM
- Shift 2: 2:00 PM 11:00 PM
- Shift 3: 9:30 PM – 6:30 AM
Shift timings may vary based on customer requirements
- Application / Production Support
- Batch Monitoring
- Production Issue Handling / Incident Management
- Understanding of SLI / SLO/ Error Budget/Burn Rate Concepts
- Splunk Queries and Dashboard Creation
- APM Tools
- Production Deployments (Blue-Green & Canary)
- Cloud Operations - Basic
- Windows Administration & Shell Scripting
- Automation Skills - Using GenAI for AI Assisted Operations like Using Copilot, Claud etc...for day to day tasks
Skill AreaProficiency
Application & Production Support
Strong
Batch Monitoring & Troubleshooting
Strong
Production Issue Handling, Incident & Problem Management
Strong
Troubleshooting Network, Load Balancer, Database, and Infrastructure Issues
Strong
Understanding of SRE Concepts: SLI, SLO, Error Budgets, Burn Rates
Strong
Splunk Query Development, Log Analysis & Dashboard Creation
Strong
Application Performance Monitoring (APM) Tools (Dynatrace, AppDynamics, etc.)
Strong
Production Deployments including Blue-Green and Canary Release Strategies
Strong
Cloud Operations (AWS/Azure/GCP)
Basic to Moderate
Windows Server Administration & PowerShell/Shell Scripting
Basic to Moderate
Python Scripting & Automation
Basic to Moderate
AI-Assisted Operations and Automation (GitHub Copilot, Microsoft Copilot, Claude, GenAI tools)