Professional Services Project Manager, Americas
Senior project manager in IGEL's Global Professional Services org, orchestrating complex enterprise deployments of the IGEL OS ecosystem — controlling scope, timelines, and risk while coordinating engineering, sales, and support on OS migrations and endpoint security rollouts. Hybrid Fort Lauderdale preferred; needs 5+ yrs software PM/consulting with VDI/DaaS experience.
- Compensation
- Not disclosed
- Location
- US - Fort Lauderdale, United States
- Work setup
- Onsite
- Seniority
- Senior
- Employment
- Not specified
- Experience
- 5+ years
- Category
- Project management
- Posted
Skills
Must have
- 5+ years of software project management or technical consulting experience, specifically managing enterprise-grade infrastructure or desktop virtualization (VDI/DaaS) deployments
- Proven track record managing multi-phase, high-visibility software rollouts including strict scope control, resource forecasting, and risk mitigation
- Foundational familiarity with secure Edge OS environments, thin clients, or virtualization tech stacks (e.g., Citrix, VMware/Omnissa, Microsoft AVD, Amazon WorkSpaces)
- Active PMP, PRINCE2, or Agile/Scrum certifications (e.g., CSM, PMI-ACP)
- Outstanding negotiation skills, internal navigation acumen, and capacity to keep enterprise rollout timelines strict and structured
- Bachelor's degree in Computer Science, Information Technology, Business Administration, or equivalent practical experience
Nice to have
- Hands-on expertise with the IGEL stack: IGEL OS (including OS 12), IGEL Universal Management Suite (UMS), IGEL Cloud Gateway, and IGEL Management Interface API
- Specialized experience managing VDI and DaaS deployments (e.g., Microsoft AVD, Citrix, Omnissa/VMware, Amazon WorkSpaces, Nutanix Frame)
- Familiarity with Linux-based enterprise operating systems, secure endpoint management, thin client hardware, and cloud-delivered management concepts
- Prior experience working directly for a global enterprise software vendor or tier-1 IT systems integrator
- Prior consulting/software implementation experience in highly regulated verticals: Healthcare, Financial Services, or IT/OT environments
Full description
Position: Professional Services Project Manager, Americas
Location: US - Fort Lauderdale
THE ROLE:
The Professional Services Project Manager is a senior role within the Global Professional Services organization, and acts as the primary orchestrator for complex, large-scale enterprise deployments of the IGEL OS ecosystem. This role balances deep corporate stakeholder management with effective internal cross-functional alignment across engineering, support, sales, product management and development teams. The function ensures successful end-to-end delivery of enterprise implementation, OS migration, and endpoint security deployment projects.
The Professional Services Project Manager will work closely with the Technical Relationship Manager (TRMs where assigned within an account) and the wider CX, Solutions Architects (SA), Sales Account teams to ensure the business and technical commitments made prior to and during deployment are met. This role will also be responsible for managing defined and agreed scope, aligning with customer technical teams and stakeholders to keep project parameters on track and highlight any risks of scope creep.
The right candidate has 5+ years of software project management or technical consulting experience, specifically managing enterprise-grade infrastructure or desktop virtualization (VDI / DaaS) deployments. You will be working with an experienced, motivated team and an executive sponsor who expects direct communication, clear ownership, and effective risk management.
Responsibilities
REQUIRED QUALIFICATIONS:
- Professional Experience: 5+ years of software project management or technical consulting experience, specifically managing enterprise-grade infrastructure or desktop virtualization (VDI / DaaS) deployments.
- Project Governance: Proven track record of managing multi-phase, high-visibility software rollouts, including strict scope control, resource forecasting, and risk mitigation.
- Industry Domain Knowledge: Foundational familiarity with secure Edge OS environments, thin clients, or virtualization tech stacks (e.g., Citrix, VMware/Omnissa, Microsoft AVD, Amazon WorkSpaces).
- Methodology Certifications: Active PMP (Project Management Professional), PRINCE2, or Agile/Scrum certifications (e.g., CSM, PMI-ACP).
- Core Competencies: Outstanding negotiation skills, internal navigation acumen (connecting customer needs with software product engineers), and the capacity to keep enterprise rollout timelines strict and structured.
- Education: Bachelor’s degree in Computer Science, Information Technology, Business Administration, or equivalent practical experience.
PREFERRED QUALIFICATIONS: