Program Coordinator Social Services

Meals on Wheels Orange County is the largest nonprofit provider of nutrition and supportive services for at-risk older adults. It is committed to erasing hunger and loneliness for at-risk older adults through nutritious meals, friendly visits and safety checks, and keeping families together through day services. Through its critical services, the organization delivers nearly 2 million meals to 20,000 at-risk older adults each year throughout Central and North Orange County. Meals on Wheels Orange County is a dba of Community SeniorServ, Inc.

Hours: Mon-Fri, 8:30 am-5:00 pm
Level Status: Full time/ with benefits
Location: Anaheim, Ca

Hourly Range: $20.00 - $23.00 per hour (Hourly rate will be determined based on factors such as geographic location, skills, education, and experience)

JOB SUMMARY: This position is responsible for promoting, coordinating, managing, and for the day-to-day operations of the CHOICE Restaurant and To-Go Pilot Program, including completing enrollment and service delivery data entry, coordinating with Community Based Organizations (CBOs), promoting program participation, and troubleshooting other program areas as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Program enrollment data entry adds new clients and assigns SeniorDine meal cards, completing client data entry and assessments in dual reporting systems; coordinates completion of annual program reassessments and completes reassessment data entry.
• Arranges delivery of SeniorDine cards to program participants; prints and mails welcome packets for Restaurant participants; prints scanning cards and delivers them to CBOs for To-Go participants.
• Verifies meals scanned in SeniorDine and ServTracker; makes corrections and updates seconds served in both reporting systems as needed before recording all units in WellSky.
• Coordinates directly with CBOs on collection of required documentation, answering compliance questions, providing status updates on meal allocations, and other promotional aspects of the program.
• Visits dine-in restaurants monthly to collect comment cards, nutrition education reporting, and other survey or reporting data; provides additional printed materials needed by restaurants for day-today program functions.
• Works directly with new Restaurants and CBOs to onboard them including providing training on program manual, SeniorDine system, and compliance requirements.
• Attends community events to promote the dine-in Restaurant program and collect interest lists or registration forms.
• Communicates program updates to CBOs and restaurants including updates from Office on Aging, Environmental Health Department, or Meals on Wheels Orange County.