Program Delivery Manager (68100)

Function

Enterprise Applications

Our Company

We’re Hitachi Vantara, the data foundation trusted by the world’s innovators. Our resilient, high-performance data infrastructure means that customers – from banks to theme parks ­– can focus on achieving the incredible with data.

If you’ve seen the Las Vegas Sphere, you’ve seen just one example of how we empower businesses to automate, optimize, innovate – and wow their customers. Right now, we’re laying the foundation for our next wave of growth. We’re looking for people who love being part of a diverse, global team – and who get excited about making a real-world impact with data.

Job description

Program Delivery (Managed Services) to lead the delivery and transformation of large-scale Managed Services engagements across Infrastructure, Cloud, Enterprise Applications, Digital Workplace, Service Management, Security, and Platform Operations.
This leadership role is responsible for end-to-end service delivery, strategic customer engagement, operational governance, transformation roadmap execution, financial performance, and continuous service improvement. This role will lead geographically distributed delivery organizations, manage multi-million-dollar portfolios, and drive business outcomes through automation, AI-enabled operations, engineering excellence, and operational maturity.
The successful candidate will combine deep technical expertise, operational leadership, commercial acumen, and executive stakeholder management to deliver resilient, scalable, and outcome-based managed services.
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Key Responsibilities
Delivery Leadership
Managed Services Operations
Program & Portfolio Management
Customer & Executive Engagement
Financial & Commercial Management
Digital Transformation & Innovation
Governance, Risk & Compliance
Leadership & People Development
Pre-Sales Solutioning

Required Qualifications

• Bachelor's degree in Engineering, Computer Science, Information Technology, or a related field. Master's degree preferred.
• 15–20 years of progressive experience in enterprise IT, Managed Services, Infrastructure, Cloud, Digital Transformation, or Enterprise Application Delivery.
• Minimum 8 years leading global delivery organizations or large Managed Services portfolios.
• Demonstrated experience managing enterprise customers with multi-million-dollar annual contracts.
• Proven track record of leading global teams across multiple regions and time zones.

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