Program Director, Credible Westchester

About the OrganizationCenter for Community Alternatives (CCA) supports and builds power with people across New York State who have been affected by mass incarceration, criminalization and community disinvestment. Through a statewide network of direct services, advocacy and organizing, and by supporting the leadership of directly-impacted people, we advance civil and human rights for all New Yorkers. CCA works to build a world where everyone has what they need to thrive.

Why Join the Team?At CCA, we are committed to fair transparent pay, and we strive to provide competitive market-informed compensation. The successful candidate's salary is determined by the combination of knowledge, skills, competencies, experience, and geography. Our goal is to continue to make CCA one of the most desirable nonprofit places at which to work, and in part, recognize the importance of work-life balance.

CCA is launching Credible Westchester (CW), a new countywide initiative designed to serve Westchester’s most vulnerable and at‑risk residents. CW will function as a community‑rooted hub for individuals navigating homelessness, behavioral‑health challenges, substance dependence, and chronic involvement in the criminal legal and social service systems. The program is entirely supervised and staffed by individuals with lived experience.

The Director of Credible Westchester (CW) provides restorative, trauma‑informed, and community‑rooted leadership to a new countywide initiative serving Westchester’s most vulnerable and at‑risk residents. The Director supervises a team of credible messengers—staff with lived experience in the criminal legal system—who support individuals navigating homelessness, behavioral‑health challenges, substance dependence, and chronic system involvement. The Director collaborates with the Project Trainer in organizing, structuring, and implementing the training for the project. The Director also collaborates with the PQI Department in the design and implementation of the evaluation for the project. In addition to supervisory and system‑level responsibilities, the Director maintains a very small, intentionally paced caseload of one to two low‑needs participants. This limited caseload ensures the Director remains grounded in the lived realities of CW’s target population, models restorative engagement for staff, and maintains credibility with partners and community members.

Job Duties and ResponsibilitiesRestorative Supervision & Staff Development (40%)

• Provide supervision grounded in relational accountability, deep listening, and non‑punitive problem‑solving.
• Support credible messengers in managing the emotional labor of working with individuals who cycle through homelessness, crisis, and repeated low‑level arrests.
• Facilitate restorative supervision circles, reflective practice sessions, and healing‑centered debriefs.