Program Manager

Brief about the Profile

▪ Profile Name: Program Manager

▪ Education: BSC IT, BCA, BTech, MSC IT, MCA, MBA in Systems

▪ Required Experience: 8-10 years

▪ Relevant Experience as Program Manager – atleast 2-3 years

▪ Candidate Location: Western line- (Churchgate to Virar)

▪ Type: Full Time and Work from office(Malad West)

Skills

✓ Should be currently managing and taking reporting from Project Managers / implementations

managers

✓ Should have prior experience as IT Project manager

✓ Project Management Professional (PMP) certification preferred

✓ Excellent client-facing communication skills

✓ Proven ability to solve problems creatively

✓ Strong familiarity with project management software tools, agile methodologies, and best

practices

✓ Experience seeing projects through the full life cycle

✓ Excellent analytical skills

✓ Proven ability to manage project deliveries according to outlined scope and timeline

Responsibility

● Lead and Manage Implementation Managers

● Should make sure implementation delivery timelines are achieved

● Managing Change Requests and its man-days efforts

● Managing Support TAT for each client and making sure its issues are resolved within TAT

● Sharing the new requirements for product enhancements

● Manage Escalations of Clients

● Make sure project management tools and implementation process are followed

● Coordinate and review the user manuals, training materials, and other documents as needed

to enable successful implementation and turnover of the process or system to the clients

● Have good rapport with clients and try to cross sell new features of product

● Planning technology or feature upgrade of current implemented projects

● Coordinating with cross-discipline team members to make sure that all parties are on track

with project requirements, deadlines, and schedules

● Submitting project deliverables and ensuring that they adhere to quality standards.

● Establishing effective project communication plans and ensuring their execution.

● Preparing appropriate contingency/risk management plans

● Obtaining customer acceptance of project deliverables.

● Utilize industry best practices, techniques, and standards throughout entire project execution

Why Credility (i-XL Technologies Pvt Ltd)

• 15 years of experience in enterprise mobility solutions

• One of the most trusted enterprise mobility solutions providers

• Specialization in BFSI Sector

• Visit for more details

Compensation & Benefits @ Credility

• Employee assistance programs focused on enhancing soft skill

• Providing room and opportunities to grow — on your own and with your teammates

• Statutory benefits like ESIC, paid leave, retirement benefits like PF, Gratuity in our CTC.

• Accident and Health Insurance

Uniqueness @ Credility

• Team Anthem every day to keep everyone motivated

• In addition to PL, CL and festival holidays we also have special leaves for people who lose their immediate family members.

• In addition to maternity, we also have paternity leave for would-be fathers to take care of the newborn and spouse.

Culture

• We are a team of 50+ young and enthusiastic individual’s right from Top Management to Jr.Executive.

• Our team strongly believes in company values of Trust and Commitment.

• We believe in Fun@Work for which we engage the team in picnics, monthly activities, birthday and special day celebrations.

• We also perform a lot of CSR activities as a contribution to society.

• Celebrating with Lunch for completing Implementations with entire team