Program Manager, EPMO
Guild Mortgage seeks a Program Manager for its EPMO to lead a large-scale enterprise transformation program covering modernization, automation, and AI enablement — driving discovery, planning, governance, and delivery while coordinating cross-functional teams and executives. Core tools include Jira, Smartsheet, and enterprise reporting/office software.
- Compensation
- $124.1K–$150.6K / yr
- Location
- United States
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- 10+ years
- Category
- Project management
- Posted
Skills
Must have
- Minimum 10 years experience in program management, enterprise transformation, portfolio delivery, or large-scale strategic initiatives
- Experience supporting mortgage servicing, loan origination, enterprise lending operations, or related mortgage technology ecosystems
- Experience within mortgage servicing, financial services, or highly regulated industries
- Proven experience leading complex enterprise modernization or transformation programs from concept through execution
- Ability to lead cross-functional teams and drive alignment across stakeholders without formal reporting authority
- Outstanding verbal, written, facilitation, and executive-level communication skills
- Proven ability to analyze complex challenges, prioritize effectively, and develop strategic, data-driven solutions
- Skilled at leading programs through ambiguity, overcoming resource constraints, and building alignment
- Experience building scalable processes, governance structures, and delivery frameworks
- Strong understanding of enterprise delivery methodologies, dependency management, and program governance
- Proficiency with Jira, Smartsheet, and enterprise reporting tools
- Strong experience operating within highly matrixed environments with executive visibility
- Experience partnering directly with senior leadership, external vendors, and enterprise stakeholders
- Ability to organize and manage multiple priorities simultaneously
- Highly organized and detail-oriented; ability to work in a fast-paced, metrics-driven environment
- Proficiency in Microsoft Office Suite, Word, Excel, Wiki, collaborative cloud-based programs, and third-party software applications
- Commitment to company values
Nice to have
- Bachelor's Degree directly related to the position or equivalent
- Experience supporting platform modernization, operational transformation, or enterprise technology initiatives
- Experience supporting AI enablement, operational automation, and enterprise modernization initiatives
Full description
Guild Mortgage Company, closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the homeowner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry.
Position Summary
The Program Manager, EPMO plays a critical role in leading a large-scale enterprise transformation workstream focused on modernization, operational scalability, automation, and enhanced business capabilities. This role is responsible for driving end-to-end program leadership across discovery, planning, execution, governance, and delivery activities within a highly visible enterprise initiative.
The Program Manager partners closely with business leaders, technology teams, external partners, and executive stakeholders to establish scalable program structures, coordinate cross-functional execution, and enable strategic decision-making. The role requires strong leadership through influence, exceptional communication skills, and the ability to operate effectively in a fast-paced, evolving environment with significant ambiguity.
This position is highly focused on early-stage discovery and solutioning efforts, requiring strong research, analysis, problem-solving, and organizational leadership capabilities to help shape and execute transformational initiatives that improve efficiency, scalability, data accessibility, automation, and customer experience outcomes.
Compensation
This role is an exempt position with a targeted salary range of $124,139 to $150,553 annually.
Compensation at Guild is influenced by a wide array of factors including but not limited to local and federal minimum wage requirements, education, level of experience, and applicant’s geographical location.
Essential Functions
- Lead an enterprise transformation workstream from discovery through execution, ensuring alignment between strategic objectives, operational goals, and delivery outcomes.
- Establish and maintain program governance structures, execution frameworks, communication cadences, and reporting processes to support large-scale transformational initiatives.
- Coordinate cross-functional collaboration across business, product, engineering, architecture, operations, data, and external partner teams.
- Drive early-stage discovery, research, solutioning, and operational assessment activities to support program planning and execution readiness.
- Develop and maintain integrated program plans, dependency tracking, risk management processes, milestone reporting, and executive-level communications.
- Partner with internal and external stakeholders to align priorities, remove blockers, and ensure successful delivery across interconnected workstreams.