Program Manager, Federal
Program Manager owning a portfolio of Department of War customer deployments of Hypori's zero-endpoint virtual workspace SaaS: directing implementations, managing delivery/technical stakeholders, risks, SOWs and proposals, and tracking adoption and program health. Requires 8-10 years federal program management, PMP, active Secret clearance, and US citizenship.
- Compensation
- $160K–$180K / yr
- Location
- Remote - US
- Work setup
- Remote
- Seniority
- Not specified
- Employment
- Full time
- Experience
- 8+ years
- Category
- Project management
- Posted
Skills
Must have
- 8-10 years of Department of War program management experience across complex, multi-program enterprise organizations
- Active Project Management Professional (PMP) certification
- Active Department of War Secret clearance (Tier 3) with ability to obtain Top Secret clearance (Tier 5)
- U.S. citizenship
- Proficiency with software delivery methodologies and portfolio management for SaaS, on-premises, or hybrid deployments
- Proficiency with Salesforce and a Customer Success platform (e.g., Planhat, Gainsight, ChurnZero, Totango)
- Extensive experience with complex U.S. federal government or public sector compliance requirements
- Experience acting as liaison between business stakeholders and development teams on technical requirements
- Proven record of defining and maintaining a consistent, traceable decision-making process across diverse stakeholders
- Exceptional communication and presentation skills, including briefing senior leaders (GO, SES, C-suite)
- Located in Washington DC metro area, Virginia, or Southern Colorado, with travel up to 25%
Nice to have
- Active Top Secret clearance
- Experience with mobile, BYOD, VDI, or zero trust deployments
- Familiarity with federal security requirements such as IL5, FedRAMP, and the ATO process
- Experience at a high-growth SaaS company
- Military service or Department of War civilian experience
Full description
Hypori, Inc. is a high-growth cybersecurity SaaS company transforming how organizations think about secure mobility. Our virtual workspace platform enables users to access enterprise apps and data from any mobile device—with zero data on the endpoint and total personal privacy. Backed by $55M in funding from investors including UBS, AE Industrial Partners, Hale Capital Partners, and GreatPoint Ventures, Hypori is expanding into new commercial and regulated markets. Learn more at hypori.com.
Overview
Hypori is a high-growth cybersecurity SaaS company transforming secure mobility. Our virtual workspace platform gives users access to enterprise apps and data from any mobile device, with zero data on the endpoint and total personal privacy. Backed by $55M from investors including UBS, AE Industrial Partners, Hale Capital Partners, and GreatPoint Ventures, we are expanding into new commercial and regulated markets.
Hypori is looking for a strategic, delivery-focused Program Manager, Federal Programs to join our Customer Success team. You will own a portfolio of Hypori’s most important Department of War customer relationships, directing critical system implementations and serving as the primary point of contact for delivery and technical stakeholders from implementation through adoption, while the Strategic Account Director manages the commercial and executive relationship. You will report to the Senior Director of Customer Operations and Delivery.
This is a high-impact, high-visibility role. Your work directly determines whether Hypori’s largest and most consequential deployments succeed and become operationalized inside the customer environment. Our technology is real and differentiated, solving a problem that legacy MDM and container approaches have not, and more than 95,000 Department of War users are on the platform today. You will be the customer’s voice inside Hypori, shaping the Hypori experience from inside the program, with direct partnership across executive leadership.
Responsibilities
- Direct the definition, planning, execution, and monitoring of a portfolio of strategic programs and projects across the Department of War
- Provide weekly, and sometimes daily, program and project management throughout the program lifecycle, monitoring progress against milestones
- Align Federal Programs personnel across customer engagements and internal projects
- Identify and manage program risks and issues, and define corrective actions to avoid or minimize disruption to implementation
- Design program playbooks that standardize repeatable implementation processes across similar customers
- Serve as the primary point of contact for delivery and technical stakeholders implementing Hypori in complex government environments