Program Manager, GTM Programs
Program Manager on ZoomInfo's GTM Programs team, driving strategic go-to-market programs tied to the CRO's revenue priorities — planning, risk management, and executive alignment across Sales, Marketing, CS, and RevOps — using Salesforce, Smartsheet, and AI-driven automation. Hybrid roles in Bethesda, Vancouver (WA), and Waltham.
- Compensation
- $84K–$132K / yr
- Location
- Bethesda, Maryland, United States; Vancouver, Washington, United States; Waltham, Massachusetts, United States
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- 5+ years
- Category
- Project management
- Posted
Skills
Must have
- 5+ years program/project management experience with cross-functional, business-critical initiatives
- Track record managing programs with direct executive/senior-leadership visibility
- Strong business acumen connecting program execution to revenue and GTM strategy
- Excellent judgment in risk identification and escalation with recommendations
- Sharp written and verbal communication, including presenting to senior/executive stakeholders
- Demonstrated success driving change management and adoption across stakeholder groups
- Highly organized, self-directed, comfortable with ambiguity in a fast-paced environment
- Fluent with AI-enabled productivity and automation tools
Nice to have
- SaaS or tech environment experience strongly preferred
- Direct experience in Sales Operations, Revenue Operations, or GTM Strategy/Technology functions
- SaaS experience in a high-growth environment
- Hands-on experience with Salesforce, Smartsheet, Jira, and Google Suite
- Bachelor's degree or equivalent experience
- PMP, PgMP, or equivalent program management certification (nice to have, not required)
Full description
ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won’t just contribute. You’ll make things happen fast.
Overview
As a Program Manager on our GTM Programs team, you will drive strategic programs that directly support the CRO's revenue priorities and operational excellence across the go-to-market organization. Backed by intelligent automation that eliminates administrative overhead, you'll spend your time where it matters most: shaping program strategy, aligning cross-functional executives, managing risk, and ensuring GTM initiatives deliver measurable business impact. This is a role for a proactive program manager who wants to operate at the intersection of GTM strategy and execution, not just track a project plan.
What You’ll Do:
Program Strategy & Delivery
- Own end-to-end delivery of GTM programs directly tied to CRO and GTM leadership priorities (e.g., pipeline generation, sales productivity, territory/segmentation, GTM systems, compensation/quota initiatives), ensuring alignment to business goals, not just scope/timeline/budget.
- Translate ambiguous executive priorities into structured program plans, phased roadmaps, and clear success metrics.
- Independently manage a portfolio of concurrent, cross-functional programs spanning Sales, Marketing, Customer Success, RevOps, and GTM Technology.
- Proactively identify, quantify, and mitigate program-level risks and dependencies; escalate strategically with recommended options, not just problem statements, to senior leadership.
- Lead change management for new processes, tools, and org changes, driving adoption across GTM teams.
- Run executive-level program reviews, steering committee updates, and cross-functional working sessions; drive decisions and hold owners accountable to action items.
- Serve as a trusted advisor to functional leaders, connecting program-level work back to broader GTM/CRO strategy.
Process & Workflow Optimization
- Leverage AI-driven automation and modern productivity tooling to eliminate manual PM overhead and maximize time spent on judgment-based, strategic work.
- Use data (Salesforce, Smartsheet, BI tools) to monitor program health, surface trends, and inform leadership decisions, going beyond status reporting into insight generation.
- Identify systemic inefficiencies across GTM workflows and lead process redesign efforts, partnering with GTM Ops and GTM Technology teams.
- Continuously evaluate and pilot new intelligent tools to raise the bar on program management maturity across the team.