Program Manager

Job Summary

We are seeking a compassionate and organized Program Manager to lead a residential program that supports individuals with developmental disabilities. This position ensures person-centered services, team leadership, regulatory compliance, and financial management at the assigned location.

Essential Functions of the Job:

• Coordinates internal and external resources to enhance the lives of the individuals living at Homeward Bound.
• Provides human resource management within the assigned home (s), including hiring, training, supervising, performance feedback, staff development, disciplinary action and dismissal.
• Manage standard operating procedures within the assigned home(s) to assure compliance with organizational policies/procedures/standards, state licensing requirements, and other applicable laws or provisions.
• Is responsible for the delivery of services for all individuals in assigned homes(s). This includes program development, implementation and data collection.
• Manages physical and financial resources with in the assigned home(s), including household budget, the purchase of supplies and equipment.
• Provides financial management for individuals living in the assigned home(s).
• Coordinates and facilitates Interdisciplinary team (IDT) meetings, and ensures comprehensive program plans and risk management plans of each individual in the assigned homes.
• Plans and facilitates employee meetings, initial training, and ongoing training.
• Attends meetings and training as required.
• Completes thorough investigation and reports for internal purposes and external agencies.
• Serve as a liaison to community, case mangers, guardians, family members etc. and ensures concerns and issues are promptly addressed/resolved.
• Provides direct care to individuals served, typically 50% of job.
• Assume additional responsibilities as requested and necessary to maintain program integrity.

Knowledge, Skills and Abilities Required:

• Knowledge of developmental/physical disabilities required.
• Ability to meet the physical demands required of the job position.
• Knowledge of state and federal licensing regulations.
• Ability to effectively communicate both orally, and in writing, with individuals served, family members, case managers, guardians and employees.
• Ability to demonstrate strong leadership skills.
• Ability to organize and prioritize work to meet deadlines.
• Ability to work as a team and independently.
• Ability to recognize problems and resolve.

Risk Responsibility/Budget Management:

• Maintain a high level of confidentiality.
• Apply best practice of Homeward Bound resource utilization.