Program Manager (Housing Compliance and Asset Management)

Overview

The Mayor’s Office of Housing (MOH) works to foster healthy, vibrant, and welcoming communities for all by ensuring stable, green, and accessible housing and the sustainable use of land. MOH oversees programs that create and preserve affordable housing, support homeowners and renters, provide housing and services to individuals and families experiencing homelessness, and develop city-owned property. MOH envisions a Boston where all residents have the homes and neighborhoods they need to thrive.

Within MOH, the Affirmative Fair Housing Marketing Program engages with real estate developers, marketing agents, property managers, and the public to foster fair housing practices and ensure equitable access to affordable housing opportunities in Boston.

Under the supervision of the Affirmative Marketing Senior Program Manager, the Program Manager helps develop and maintain systems and resources for accessing and maintaining income-restricted housing with a critical eye toward equity, transparency, and accountability. The Program Manager provides technical assistance and guidance to property owners and their agents, City housing development officers and project managers, and other stakeholders related to income-restricted housing development. The Program Manager performs this function to ensure that the program effectively engages and serves residents, especially the most vulnerable, to achieve the program’s mission.

Responsibilities

• Reviews and provides feedback on Affirmative Fair Housing Marketing and Tenant and Homebuyer Selection Plans.
• Oversees developer and property management compliance with all steps of the Affirmative Marketing Process and City policies.
• Provides technical assistance to Developers, Lottery Agents, and property management companies.
• Maintains and develops project auditing systems designed to keep projects on track and in compliance with fair housing contracts.
• Develops and maintains Affirmative Marketing Plan Guidance to ensure and expand access to the public.
• Contributes to research and development of resources that make accessing and maintaining affordable housing more transparent.
• Conducts Affirmative Marketing workshops and presentations for City agencies, developers, and other external agencies and ensures accessibility to the public.
• Collaborates with representatives of City agencies or departments in efforts to expand access to income-restricted housing opportunities.
• Ensures income-restricted housing opportunities are marketed and publicized widely, including on the City’s MetroList website.
• Prepares reports of findings as necessary and maintains program files.
• Performs related work as required.

Minimum Entrance Qualifications

• At least two (2) years of experience in affordable housing, compliance, resident services, or property management required, preferably in public administration. Appropriate educational substitutions may be made.