Program Manager, Indianapolis

Kahak Health Care Services is a service provider for individuals with intellectual and developmental disabilities. Our mission is to foster independence through compassionate support, helping individuals to achieve their goals and enhance their quality of life. We provide in-home support services, community coaching, and respite care. As an employee of Kahak Health Care Services (KHCS) you will be a part of a team of skilled and dedicated professionals who value integrity, respect, and teamwork.

Responsibilities: **List is not exhaustive

• Overseeing and enhance program operations and digital systems to support strategic goals of the organization

• Coordinating with and supervising Direct Support Professionals that provide support for your caseload of individuals. This includes monthly supervisory calls, visits, and review of documentation and clock-in and out times, as well as performance reviews to ensure safety, ethical, and standards of care are in compliance with State regulations and company policy and procedure.

• Collaborating with Support Coordinators/Case Managers/CSWs of individuals on your caseload to ensure appropriate and effective provision of supports. This includes attending Individual Support Plan (ISP) meetings (in person or virtually), reporting incidents, and strategizing for the best care solutions of each individual.

• Communicating to DSPs accurate policies, updates, and providing ISP and annual trainings.

• Provide monthly communication with parents/guardians/families of the individuals on your caseload to encourage effective communication and collaboration.

• Creating and maintaining individuals’ binders for those on your caseload, keeping updated information including Part V reports, quarterly reports, current medical information, annual physical exams and dental exams, and all consent forms.

• Attend all relevant meetings, training sessions, and professional development seminars and classes.

• Ensure all required reports are completed and submitted in a timely manner in compliance with state and company regulations and policies.

• Foster and promote a person-centered approach to provision of support services in which the choices, dignity, and independence of each individual on your caseload is considered and respected.

Competencies:

• Possess strong organizational, leadership, and communication skills with an ability to multi-task and remain calm under pressure.

• Demonstrates an understanding of community-based support models and relevant state regulations.

• Committed to advocating for the well-being of the individuals on your caseload.

• Ability to communicate effectively both orally and in writing with internal and external business professionals.

• Make safe and sound decisions that uphold the rights and dignity of others while complying with state and company regulations, policies and procedures.

• Must be responsible, reliable, and able to carry out job responsibilities with a high degree of competence and quality.

• Must be computer literate.

Educational Requirements:

A high school diploma or equivalency is required with a minimum of 1 year of experience in human services (social work, psychology), intellectual disabilities, developmental disabilities, the medical field, healthcare administration, or other related field.
Supervisory or management experience preferred.

An Indiana Police Report, a tuberculosis screening with a negative result, and an Indiana driver's license is required.