Program Manager NA/HHA

About Us

Catholic Charities Boston is a leading provider of comprehensive emergency assistance and long-term economic empowerment for families and individuals. Rooted in a faith mission, we welcome people regardless of faith and circumstance. We address key issues facing our communities, providing food, shelter, resources, affordable childcare, and advocacy while creating pathways to job and housing security. Our goal is to break the cycle of poverty by helping individuals and families overcome immediate crises and build sustainable futures.

The Program Manager is responsible for the Management and for the successful and efficient delivery of a skills training program for nursing assistants and home health aides preparing for the state exam and a career in the health care field.

ESSENTIAL FUNCTIONS

• Provide direct classroom and laboratory instruction for students as well as supervision of instruction by teaching staff.
• Follow established curriculum and make modifications needed for students, ensuring that training adheres to DPH/DPL standards and best educational practices.
• Maintain ongoing knowledge of the requirements for an individual to be eligible to become a NA/HHA under the Mass Department of Public Health regulations for NA/HHA training and communicate this information to students.
• Ensure the tracking of daily attendance and its entry information into program database(s).
• Assess skill level and knowledge acquisition of students on a continuing basis with observation and testing; including student proficiency in nursing assistant core skills, completing documentation of the date when the skill was demonstrated on the checklist.
• Complete progress reports at mid and end points of training utilizing information from quizzes and the nursing assistant core skills checklist and document in the students’ files.
• Provide clinical practicum training in a long-term home care facility for students, ensuring that patients’ plan of care and safety is maintained throughout the process.
• Provide supportive assistance, advice, mentoring, and role modeling as appropriate to students and instructors.
• Work is performed in an office, classroom and congregate care facility with the use of medical props and office technology. Standing, sitting, walking, pushing and pulling equipment are among the daily physical functions of the position.
• Participate in regular meetings with the Director and Vice President, as well as attend internal and external meetings and trainings as required.
• Travel to nursing homes and other local locations as needed.
• Maintain professionalism, confidentiality, and exercise good decision making.
• Hire and supervise instructors, including the completions of an annual performance appraisal.