Program Manager - Operations - Quick Commerce

Job Description - Program Manager

Location: Mumbai/ Bangalore

Department: Central Team

Reports To: Founder's Office

India's first full-stack, Quick Commerce enablement and operations outsourcing company. We are transforming the Quick Commerce industry by empowering platforms and brands with seamless, tech-driven solutions for all their operational needs.

Backed by prestigious venture funds, is committed to long-term success by investing in innovative products and processes that drive operational excellence and sustained customer delight.

Check out our website for more details.

Role Overview:

We are looking for young and dynamic graduates for Program Manager roles across different functions within the organisation. You will be responsible for overseeing the execution and delivery of key programs, managing cross-functional teams including internal and external stakeholders, ensuring alignment with strategic objectives, and driving the overall success of our operations. This is a high-impact role that requires a combination of project management expertise, operational insight, and strong leadership skills.

Key Responsibilities:1. Program Leadership:

• Manage and lead multiple programs simultaneously, ensuring timely and successful execution. Oversee program timelines, cross-functional collaboration, budgets, and resources to ensure all milestones are met within scope.

2. Stakeholder Management:

• Engage with key stakeholders to define program objectives, provide status updates, and ensure alignment with company goals. Be the primary point of contact for program-related inquiries.

3. Data-Driven Decision Making:

• Use data analytics to monitor program performance, make informed decisions, and track progress toward goals. Regularly report on key metrics and outcomes to senior leadership.

4. Client Interaction:

• In cases of external client projects, liaise with clients to ensure that deliverables meet or exceed expectations and that feedback is integrated into program execution.

5. Risk Management:

• Identify and mitigate risks throughout the program lifecycle, proactively solving problems and providing solutions to keep projects on track.

Required Skills & Qualifications:

• 2+ years of experience in operations and program management in Quick Commerce, e-commerce, logistics, or operations outsourcing sectors is valued, but not mandatory.

• Bachelor's degree in Business, Operations, Engineering, from any premier institute.

• A Master's degree in Business will be a plus.

• Individuals with very high ownership and ability to execute.

What are we looking for?

• We are a startup in a space which is evolving at an unprecedented pace. As much as we try to have defined work areas and expectations, there will still be a lot of surprises. Ability to deal with ambiguity is, therefore, a must have.

• While we greatly value individual brilliance, what will make us shine is our ability to excel as a team. Excellent communication and interpersonal skills, with the ability to influence and collaborate at all levels of the organization is, therefore, highly valued.

• Startups may have their own demands. Those who set audacious goals and thrive under pressure are the ideal candidates for the role.

• Be part of an innovative and rapidly growing company in the exciting Quick Commerce space.

• As a key team member, the candidate will have enormous exposure and ability to chart their own path.

• Competitive salary and other benefits, along with opportunities for career growth and development.

• Collaborative work culture and an opportunity to lead high-impact programs that shape the future of Quick Commerce in India.