Program Manager, PMO - Clinical/UM/CM/Pharmacy - Remote

Job Summary

Provides subject matter expertise and leadership for business and/or technology programs/projects. Leads all phases of the program lifecycle, including planning, execution, monitoring, and closeout, using standard project and program management methodologies and tools. Ensures alignment with business priorities, manages cross-project dependencies and risks, and drives delivery of program outcomes.

Essential Job Duties

• Develops and maintains integrated program plans, including scope, schedule, milestones, deliverables, resource needs, dependencies, and key risks across multiple related projects.

• Leads coordination of multiple project teams and cross-functional stakeholders to support execution of program objectives and delivery of intended business outcomes.

• Monitors program progress and performance; identifies cross-project risks, issues, and interdependencies and leads development and implementation of mitigation strategies.

• Tracks and reports on program-level key performance indicators (KPIs); communicates status, risks, dependencies, and outcomes to stakeholders and leadership.

• Ensures alignment of related projects with business priorities, program objectives, and established governance standards.

• Facilitates program governance activities, including status reviews, stakeholder meetings, decision forums, and retrospectives, to support delivery and continuous improvement.

• Oversees management of program scope, timelines, dependencies, and change impacts across participating projects.

• Ensures program documentation is maintained in accordance with established standards and practices.

• Builds and maintains effective working relationships with business and technology stakeholders; influences decision-making and supports resolution of complex delivery issues.

• Supports program financial tracking, resource planning, and forecasting activities, as applicable.

• May provide training, mentoring and support to new and existing team members.

Required Qualifications

• At least 6 years of program or project management experience supporting business or technology initiatives, or equivalent combination of relevant education and experience.

• Bachelor's degree in IT, computer science, statistics, business, health care, engineering, etc.

• Strong knowledge of project and program management methodologies, including Agile, Waterfall, and hybrid approaches.

• Advanced proficiency with tools used for planning, tracking, reporting, and managing interdependencies across projects and programs.