Program Manager - Talent Management

Be Part of the Next. Be Berkadia.

Berkadia is built on deep expertise, strong relationships, and a commitment to excellence across the commercial real estate industry. What sets us apart is our people. As a values-driven organization, we foster a culture where collaboration thrives, growth is encouraged, and employees are empowered to make an impact. Together, our people strengthen our business and help shape the future of Berkadia. Are you ready to be part of the next? Discover your next opportunity at Berkadia and apply today.

The Program Manager, Talent Management implements and manages talent initiatives at Berkadia within the People Team’s established strategy. These initiatives span performance management, succession planning, leadership development, talent reviews, skills and job architecture, and workforce planning.

The role develops an understanding of business operations and collaborates with HR and business leaders to contribute to talent strategies and deliver solutions that support employee development and business needs. This role coordinates delivery, prepares resources, measures progress, and recommends practical improvements based on market research.

Responsibilities:

Talent Management Project Delivery and Coordination

• Manage assigned projects from planning through implementation and follow-up, maintaining calendars, milestones, dependencies, deliverables, and risk logs within established governance.

• Coordinate HR, Talent Business Partners, and business stakeholders across interdependent Talent Management and Learning & Development activities; prepare decision updates, escalate issues, and track commitments.

• Maintain playbooks, templates, and operating routines that support consistent delivery across businesses, functions, and regions; recommend improvements for approval.

Performance Management

• Coordinate goal setting, ongoing feedback, mid-year and year-end reviews, and manager and employee enablement; track timelines, completion, and escalations.

• Partner with Talent Business Partners, HR, People Team Operations, Legal, and business stakeholders on process requirements, system readiness, communications, resources, and adoption.

• Maintain guides, toolkits, and FAQs; use feedback and process data to recommend improvements to usability, development, accountability, and business alignment.

Skills, Job Architecture & Workforce Planning

• Maintain approved job families, role profiles, competencies, skills, and proficiency levels; coordinate expert inputs, business validation, documentation, and approval of framework changes.

• Compile and validate workforce and skills data, dashboards, and scenario-planning materials to support leader assessment of capability gaps, staffing needs, talent risks, and readiness.

• Partner with Talent Business Partners, People Team Operations, Finance, technology teams, and business stakeholders on data quality, reviews, and sustainable processes across functions and regions.

Succession Planning, Talent Reviews & Development

• Coordinate succession planning and talent reviews for critical roles and priority populations under program-owner direction, including schedules, leader preparation, profiles, materials, and calibration sessions.

• Capture decisions and track owners, commitments, succession risks, pipeline strength, readiness, and development priorities using program-owner inputs and appropriate confidentiality and access controls.

• Partner with Leadership Development, Talent Business Partners, and business stakeholders to document development plans, coordinate experiences, and follow through on agreed actions.

Stakeholder Enablement, Talent Technology & Insights

• Coordinate stakeholders, communications, leader and employee resources, and training to support talent project delivery, change management, and adoption.

• Assist People Team Operations and technology teams with Workday setup, testing, workflow validation, reporting, system updates, data requirements, and access-control reviews; handle talent information accurately and discreetly.

• Track execution, adoption, quality, experience, and outcomes; report participation, completion, feedback, and risks, validating broader insights with talent and analytics specialists.

• Facilitate retrospectives, recommend delivery improvements, and implement and measure approved changes. Perform other duties as assigned.

Qualifications:

• 3-5 years of experience in Talent Management, Human Resources, Learning & Development, Organizational Development, HR Operations, Recruiting Operations, or related fields.

• Strong project coordination, stakeholder communication, and follow-through skills, including managing deadlines and preparing resources and progress updates.

• Ability to interpret project data, prepare reports, and handle confidential information; experience supporting HR systems or talent process testing and reporting, with Workday familiarity helpful.

• Other duties as assigned.

We believe People Matter, so we offer benefits that go beyond:

• Monthly paid volunteer hours and donation matching to benefit our communities
• Employee Resource Groups that help you grow with us
• Fertility and family planning services
• Up to 12-weeks of fully paid parental leave
• Mental health care, including free counseling sessions:
• We'll help you fund your learning journey with generous tuition reimbursement
• Pet insurance discounts
• And more!

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Be Your Best Self. Be Berkadia.

Berkadia, as an equal opportunity employer, celebrates our employees’ unique differences, which we believe drives personal and company-wide innovation and creates a people-first culture where your career can take the long view. To achieve these goals, we are committed to the inclusion of all qualified individuals, without regard to race, religion, age, color, national origin, gender, sexual orientation, gender identity or expression, marital status, domestic partner status, military and veteran status, disability, pregnancy, parental status, genetic information, political affiliation, or any other status protected by federal, state and local laws.

In keeping with our commitment, Berkadia takes the necessary steps to provide a workplace free from harassment, discrimination, and unlawful retaliation, as well as access and reasonable accommodations for individuals with disabilities and sincerely held religious beliefs. If you require a reasonable accommodation to take part in the interview process, please contact talentacquisition@berkadia.com.

You have rights under federal, state and local employment laws. No question in this Application is intended to elicit information in violation of any such law, nor will any information obtained in response to any question be used in violation of any such law. If you apply for this role, you are acknowledging Berkadia's Application Policy and Berkadia's Privacy Policy. Please click the following links for more information about: EEOC, Employee Rights under the FMLA, EPPA.