Program Manager

Role Overview:

• Drive the monthly and quarterly Group performance review process.

• Consolidate performance across businesses, functions and key strategic initiatives.

• Develop a clear and concise view of performance against annual plan, strategic objectives, prior-year performance and key business KPIs.

• Identify significant exceptions, deviations and emerging risks.

• Distil large volumes of business information into the 3-5 biggest enterprise-level gaps requiring leadership attention.

• Translate identified performance gaps into specific corrective actions.

• Work with business and functional leaders to establish action plans, owners, timelines, expected outcomes and milestones.

• Monitor progress and ensure actions remain on track.

• Track whether corrective actions are actually translating into improved business performance.

• Ensure closure and accountability rather than merely reporting issues.

• Own the preparation and coordination of monthly and quarterly enterprise performance reviews.

• Establish and maintain an enterprise-level KPI framework.

• Define clear performance metrics and reporting standards across businesses.

• Continuously improve the quality and relevance of management reporting.

• Build early-warning indicators for key business and strategic risks.

• Develop and maintain a comprehensive enterprise stakeholder map.

• Identify key internal and external stakeholders based on strategic importance and influence.

• Identify upcoming high-priority meetings, events and relationship touchpoints.

• Coordinate preparation for critical stakeholder engagements.

• Track key commitments and follow-ups arising from senior leadership interactions.

• Highlight relationship risks, gaps and opportunities to the Chief of Staff.

• Work across Strategy, Finance, Business, Operations, HR and other functions to drive enterprise priorities.

• Identify interdependencies and unblock issues where possible.

• Act as a central coordination point between the Chief of Staff and relevant business/function leaders.

Candidate Profile:

• 5-8 years of experience in management consulting, corporate strategy, business performance, program management, transformation or CEO/Executive Office roles.

• Experience in enterprise performance management, business reviews or cross-functional transformation programs preferred.

• Experience working with senior leadership/CXOs strongly preferred.

• Management consulting experience from a top-tier firm would be an advantage.