Program/Project Manager- Payments Strategic Project Office

If you are a Leader, passionate about Controls, Protocols and Execution, you have found the right team. With highly supportive leadership and programs to foster growth and career mobility, your skills and capabilities can increase and be fine-tuned to make you more agile and versatile in reaching your career potential.

As a Program/Project Manager in the Payments Operations Strategic Project Office, you will be responsible for supporting the execution and delivery of a multi-year, strategic AI/ML agenda across Payment Operations. You will support the senior leadership team, help solve complex problems and address strategic issues critical to the business. You will deliver solutions that are focused on digitalization, machine learning and technical innovation. You will work closely with Operations business owners, Technology partners, Product team and the client to track key deliverables. Projects are typically team-based and include heavy interaction and collaboration with leaders and employees across the division.

Job responsibilities

• Lead and support the delivery of key projects: Create/maintain project plans/status, lead stakeholder meeting agenda’s, drive accountability
• Develop a multi-year strategic delivery plan for Ops with a focus on the Hands Free Program agenda
• Collaborate with key partners across global Technology, Operations and Data Science teams.
• Create executive summaries/scorecards/deck presentations for SteerCo stakeholders and sponsors
• Organize program team meetings to review tasks, deliverables and program status
• Demonstrate data analytical skills to identify/rationalize new opportunities, measure progress/success of inflight initiatives

Required qualifications, skills and capabilities

• Bachelor’s degree or Master’s degree in Business, Finance, or related field
• Ability to organize and analyze data sets
• Create executive presentations and key messages
• Multitask, prioritize and influence teams in a cross functional, dynamic environment
• Strong organizational and problem solving skills
• Excellent written and oral communication skills
• Strong proficiency in PowerPoint, Microsoft office (excel, project, etc.), Business Objects, Sharepoint
• 3-5 years of project management or like experience

Preferred qualifications, skills and capabilities

• Knowledge of payments