Program Support Technician

Job Description

The Program Support Technician serves as first point of contact for two program areas in the department of Civil and Environmental Engineering and manages all wage payroll needs. The assigned program areas are the Transportation Infrastructure and Systems Engineering (TISE) and the Land Development Design Industry (LDDI). Job responsibilities include but are not limited to: greet and assists students and visitors; assist faculty and students with travel arrangements; issue keys and maintain key log; support faculty work on committees; assist faculty with paperwork and tracking of international visiting scholar; place, track, and receive HokieMart and Purchasing Card orders; monitor and answer the main office phone. Manage wage payroll by hiring all wage employees including emergency hires and student wage. Complete new hire paperwork including I9s, manage Banner Time Entry and complete bi-monthly wage reconciliations.

Required Qualifications

Administrative support experience in an academic or professional office environment; Demonstrated ability to ability to work independently and as part of a team; Work history that would exhibit strong communication and interpersonal skills; Proven ability to thrive in a fast-paced environment and to effectively manage multiple priorities; Proficiency with Microsoft Office suite.

Preferred Qualifications

Considerable experience in an academic office environment or education/training in related field; Knowledge of VT policies, procedures, and systems such as Hokie Mart, Banner, Banner Time Entry, Emburse, Micro Strategy Reporting, and DEPART.

Pay Band

3

Overtime Status

Non-Exempt: Eligible for overtime

Appointment Type

Regular

Salary Information

Starting at $49,000 and is commensurate with relevant experience

Hours per week

40

Review Date

11/16/2026

Additional Information

The successful candidate will be required to have a criminal conviction check.

About Virginia Tech

Dedicated to its motto, _Ut Prosim_ (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an [inclusive community](https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.inclusive.vt.edu%2F&data=05%7C02%7Cmichelleh%40vt.edu%7Ce4a9fd37a7d74803b26208ddcf953bad%7C6095688410ad40fa863d4f32c1e3a37a%7C0%7C0%7C638894962046860349%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=wQ1HOnFsi5ngKmzTL4JRIjYf706XwTNtW9kGsLsF4WM%3D&reserved=0 "Original URL: https://www.inclusive.vt.edu/. Click or tap if you trust this link.") dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight [undergraduate colleges](https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fvt.edu%2Facademics%2Fdepts-colleges.html&data=05%7C02%7Cmichelleh%40vt.edu%7Ce4a9fd37a7d74803b26208ddcf953bad%7C6095688410ad40fa863d4f32c1e3a37a%7C0%7C0%7C638894962046881337%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=jlfDj7LQa7G8KTln1Q92BQEF4NP3Gr42nHN8QQukmK8%3D&reserved=0 "Original URL: https://vt.edu/academics/depts-colleges.html. 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Click or tap if you trust this link.") college, [Graduate School](https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgraduateschool.vt.edu%2F&data=05%7C02%7Cmichelleh%40vt.edu%7Ce4a9fd37a7d74803b26208ddcf953bad%7C6095688410ad40fa863d4f32c1e3a37a%7C0%7C0%7C638894962046909209%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=%2FJgnIvpAA761Zd9IcQP35ZvpGqFmzB8jzQTwetE5bCE%3D&reserved=0 "Original URL: https://graduateschool.vt.edu/. 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The university has a significant presence across Virginia, including Blacksburg, the greater Washington, D.C. area, the Health Sciences and Technology Campus in Roanoke, sites in Newport News and Richmond, and numerous [Extension offices](https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fext.vt.edu%2Foffices.html&data=05%7C02%7Cmichelleh%40vt.edu%7Ce4a9fd37a7d74803b26208ddcf953bad%7C6095688410ad40fa863d4f32c1e3a37a%7C0%7C0%7C638894962046927168%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=IlhGnUe%2FUYW0iK7cFI8tlSKtp46Sq4j8urZoe1HX1SQ%3D&reserved=0 "Original URL: https://ext.vt.edu/offices.html. 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If you are an individual with a disability and desire an accommodation, please contact Stephanie Hedrick at ssteph2@vt.edu during regular business hours at least 10 business days prior to the event.