Fresh Express
Programmer Analyst - Application Support
- Compensation
- Not disclosed
- Location
- Windermere, FL, US
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Contract
- Experience
- 3+ years
- Category
- It support
- Posted
Skills
Must have
- 3+ years of experience working with PRMS ERP system in a functional or technical capacity.
- Strong understanding of ERP concepts and methodologies such as Manufacturing, Supply Chain, and/or Finance a plus.
- Proficiency in EDI standards (ANSI X12, EDIFACT, etc.) and hands-on experience with EDI setup and mapping.
- Rotating 24/7 Support: expected to participate in afterhours support, typically every 2-3 months for a 2-week period.
- Travel 15-20% to provide regional support in the form of training or system implementation
- Familiarity with PRMS data structures, tables, and relational databases a plus.
- Excellent problem-solving skills and the ability to troubleshoot complex technical issues.
- Strong communication and interpersonal skills, capable of working collaboratively with cross-functional teams and external partners.
- Detail-oriented, organized, and able to prioritize tasks in a fast-paced environment.
- For Developers: Experience as an RPG/RPGLE, CL, AND DB2, TURNOVER Change Management or other similar change management software preferred.
Full description
The Programmer Analyst - Application Support is experienced with RPG/RPGLE development and or ERP Support Analyst with expertise in PRMS, BPIC, MAPICS or similar AS/400 based solutions to join our team.
As a developer you will play a critical role in the ongoing support of our ERP and EDI system. The Programmer Analyst - Application Support will also play a crucial role in the design, development, and support of our IBM I (AS/400) platform applications.
The Programmer Analyst - Application Support at Fresh Express has knowledge in the areas of Manufacturing, Distribution, Financials, or Supply Chain Methodologies we be a plus.
Responsibilities:
- Administer, configure, and maintain the ERP system to ensure smooth operation and optimal performance.
- Monitor system health, identify issues, and proactively implement corrective actions.
- Collaborate with cross-functional teams to understand business needs and translate them into system requirements and configurations.
- Provide user support and timely resolution to ERP related issues and inquiries.
- Conduct root cause analysis for system problems, develop solutions, and work with the development team to implement necessary fixes.
- Work closely with developers and IT teams to deploy enhancements and updates.
- Proven experience as an RPGLE Developer, including expertise in RPGLE, RPG, GL, and DB2 on the IBM I platform (AS/400).
- Assist in the planning and execution of ERP system enhancements, customizations, and upgrades.
- Conduct thorough testing of system changes to ensure functionality and minimize disruptions.
- Oversee the setup, configuration, and maintenance of EDI interfaces with external partners and customers.
- Collaborate with business stakeholders and trading partners to establish EDI transaction requirements and mapping specifications.
- Troubleshoot EDI-related issues and participate in the resolution of data exchange challenges.
- Maintain comprehensive documentation of ERP system configurations, processes, and modifications.
- Conduct training sessions for end-users and stakeholders to enhance system understanding and efficiency.
- Identify opportunities for process improvement and automation within the ERP system and EDI processes.
Requirements:
- 3+ years of experience working with PRMS ERP system in a functional or technical capacity.
- Strong understanding of ERP concepts and methodologies such as Manufacturing, Supply Chain, and/or Finance a plus.